B&B Heating & Air Conditioning

Sebastian, Christian and Devin did a great job! Very professional and knowledgeable! Would highly recommend. I deal with allot of sub-contractors in my business - and B&B Heating is one of the best. Also, Tim and Kevin have unlimited knowledge for problem solving.

Lee Kunz, President of Lee Kunz Development

I highly recommend B&B Heating and Air Conditioning.
They just installed a new AC system and the office staff, Nikki, the estimator, Scott and the technicians, Christian, Devin and Sebastian were professional, friendly, knowledgeable and on time.
In 2018 this company installed a new furnace in one day on an emergency basis. My spouse and I were in the hospital recovering from carbon monoxide poisoning during the installation. The relief of coming home to a warm and safe house that December evening cannot be described.
During both services I have been impressed with this company. They are trustworthy, their prices are fair their products are top notch and their customer services are excellent.
During this recent AC process, I had time to shop around and obtain 4 estimates from the large number of HVAC companies in the Denver area. The hard sell, up-selling and low-ball estimates (where additional charges would be guaranteed to happen) confirmed that you need to complete your research. I will use this company in the future for any HVAC services.

Sebastian Elkins is very knowledgeable and respectful thorough with his work and timely.

In addition, Luke Berger installed our furnace today and we have not seen this work ethic in years!! Luke went way above and beyond and very detailed, explained everything perfectly and very neat and extremely professional!! Highly recommend this company for air conditioning and heating, incredible work and prices!! Thank you Luke!!!

**BEWARE** This company installed new a water heater and furnace several years ago, at my residence. Recently— I’d had headaches over the winter, and then my CO2 alarm went off randomly, in June; I called Xcel for a safety check. They discovered multiple leaks. Turns out, much to my horror, that when B&B installed the two gas driven heating units into the duct work, they (as fully admittedly) ‘did NOT do a safety check— at any time.’ “Chris,” the supposed, Operations Mgr at B&B, responded by saying, ‘there would be no reason to safety check it, since it’s supposed to be done correctly by the installer!!!’ Seriously?! Well, it wasn’t; and CO was principally leaking at exactly where newer install connections were performed by B&B (as well as throughout all the pipe fitting connections throughout the poorly sloped vent system)…
Now I now, that I’ve actually been exposed to some unknown level of carbon monoxide for several years since this install, a level that probably was made far worse than it already may have been, years prior…
In addition, I’ve now had Xcel and two reputable heating and plumbing companies completely review everything that B&B did.
It’s clear, that B&B was quite negligent in their install, and the entirety of the ventilation system was apparently unsafe, and out of code. That was their responsibility to properly identify.
Facts: 1) B&B used a substandard
t-joint, instead of a “Y” (per code) when connecting into existing duct at 2-points. 2). They even drilled metal screws into their new joints (causing even MORE LEAK…), which is definitely an obvious no-no. 3). They also allowed for some downward slope/pitch in their new connection joints, from the new furnace and water heater, the into existing venting.
They never made us aware how unsafe the entire lacking pitch of the ‘over-extended’ duct system was, already…
NO safety check for CO leaks was performed at time of their 2-unit install, or since, in following maintenance visits. Their own technician has since advised me that it very well should have been done!
Lastly, B&B has now submitted a “two” sentence (utterly lacking and unprofessional) proposal, for the extensive repairs, to the entire venting system, with absolutely no detail or cost breakdown. It also omitted other key aspects of the project discussed directly with the technician about re-routing new piping to a shorter, distance, per code!
“Leah” in the office, seemed to just slap together a quick and shoddy quote together thinking it was a slam dunk deal. “Nope.” I have my limits!
We have now learned and been educated, that the entire venting set-up from basement floor, up through roof, was rather faulty and unsafe, before and after B&B’s major, heating equipment installs, from several years ago.
I had asked this latest B&B technician that confirmed the CO emission leaks directly, to have the owner of the company call me, and no call back was ever received. So I called in and briefly speak to “Chris F” who was largely rude and dismissive, as already noted. He also then promised a follow-up call, that also never came…
It’s entirely hard to believe, especially after multiple projects, and considerable investment with them, for ‘several’ homes, in which B&B was long entrusted, that they could care so little about accountability and safety.
Sorry for the lengthy review here, but, no matter how many great reviews they have on google —when it comes to leaking, toxic fumes, and fully proven negligence —
this personal experience, MUST be shared with other potential customers. As well as with the proper state authorities, I plan to also contact.
Know what to look for. And expect more — from the field technicians, to management. BE AWARE and stay SAFE.
CO fumes can be a silent killer.

B&B Came out same day! They provided a temporary fix to get our heat going and provided an estimate, same day, for permanent fix. Professional & Amazing, would definitely use them for current and future houses. Thank You

Had a new furnace & Ecobee thermostat installed today by Sebastian & Devin. Entire process was very easy, and they took time to explain what they were doing & what to expect. Office is also very friendly & efficient. Thanks Lea & Nikki. Would recommend BB Heating & AC

Cody was my technician today and was courteous and on-time. He knew his stuff and had my routine HVAC maintenance done in under 40 minutes. That included both air handler and compressor maintenance and cleanup. I highly recommend B&B's bi-yearly routine preventative maintenance!

Cody and Sebastian installed a whole house humidifier for us and we can’t say enough good things about them. They were timely, courteous, professional and overall did a great job! I love how they explained everything so I could understand exactly what they did and how to use the system. I’d highly recommend! Thank you!

I have been using B&B for years. I originally used them when they were a Trane dealer to add air conditioning to the house a number of years ago. At the time I believe I received 1/2 dozen bids and they were very competitive. What tipped it for me is how responsive and professional they were at that first hook-up, been with them ever since. They recently sent Sebastian and Alex out to replace my end-of-life heater with a new Carrier unit. This is after a few attempts to diagnose an intermittent problem that, of course, wouldn't show up when the techs were on-site. No funny business about the repeated attempts and they finally got it figured out - A+ for effort. Sebastian and Alex like all of their techs are first rate, professional, polite, attentive and genuinely concerned about customer satisfaction. Highly recommend.

Sebastian Elkins and Cody are excellent technicians they do very thorough and precise work... we were pleased with all the explanations about what they were doing and why. They took the time to give us a tour at the end of each service so we knew how everything operated and we got to see that it was done to our satisfaction. they showed up on time each day and were very professional and polite great asset to your company and to anyone that uses them for services. thanks for sending us people we can trust and that care!