KJ Thomas Mechanical

Excellent install and service. KJT Mechanical helped us with finding and install of new more efficient heat pump/ furnace system. New system needed some tweaks to deal with the wacky -11 to 50 temp swings we experienced. Ann got us scheduled between our work at home and pick up kids times. And the gentlemen who came out to install and tweak were efficient, knowledgeable and kind. Thank you.

The inducer motor in our furnace died and Ann was very helpful in scheduling Austin to come out the same day to diagnose and repair the furnace. Austin was great and even came back the following day to replace another part. He stayed late to ensure the work was complete and made sure to explain everything.

KJT removed an aging Furnace & A/C and installed a new dual-fuel Furnace & Heat pump system (re-used my humidifier). They removed old infrastructure and used all new, properly sized supply and return paths, and routed existing pipes, wires, etc to create a more compact install than the original. As soon as they walked in the door, they protected all exposed hardwood and carpet flooring and made sure to completely remove all old materials, packing, etc. Daisha was there for 2 days working alongside Ken as a great asset to Ken's team, executing all phases of the install, answering questions, and cleaning up at the end of the day.

I rec'd quotes from other larger companies in town. Their young "Sales Advisors" knew how to auto-generate a proposal, but didn't really seem to understand the whole picture. And it would have been different techs doing an install later. With KJT it was personalized; Ken visited to see my home, made a proposal, visited again to answer all questions and refine the final plan, and then led the install process a week or 2 later.

Overall, I received very personalized and professional service, and the experience from 1st phone call to installation completion was top-notch.

I've already left them a glowing review, but want to leave a second one. Karl and his team (Ann) continue to be amazing. Karl spoke with me extensively this week about potential issues a duct cleaning company created on the new furnace Karl installed in March and gave me some valuable advice. Thank you so much!

Our air conditioning unit failed when temperatures were to exceed triple digits. While awaiting our scheduled appointment, Karl thought it best to prioritize our AC units service due to my being disabled and on oxygen. In spite of being understaffed, he took the time to make the service call himself. He arrived and quoted the cost to repair the unit. He had the AC unit functioning in little time well under the quoted cost. We have and will continue to request, KJ Thomas Mechanical, to provide solution to all of our properties heating / cooling preventive maintenance, failure analysis and upgrades.

Our boiler stopped working altogether, during a cold spell no less. Anne was great...she was very sympathetic and scheduled their senior boiler tech, Brad, to come out asap and diagnose the problem. Seems there were some wires and an electrical relay that were "fried". He got us up and running just in time before a big snowstorm and another sub-zero cold front hit. Brad was totally respectful, knowledgeable, and professional. (Also, as 2 seniors, we appreciated that he was fully vaccinated and wore a KN95 mask while working in our house.)
Highly recommended ...Thanks both to Anne, in the office, and Brad, the boiler tech! We will definitely use them again, and refer our neighbors as well. Five stars! *****

The technician; Brad, called so I knew the arrival time. He examined the entire system, explained everything in an easy to understand manner and repaired the furnace quickly and efficiently.
Excellent service, highly recommend KJ Thomas Mechanical.

Brad was able to fix my heat pump's air handler successfully for far less than others quoted. No new system or expensive parts needed. Brad was personable and took time to explain what he fixed to make it work again. Thanks Brad at KJ Thomas!

This was my fourth time which I contacted KJ Mechanical, Three times for own house and once was for my daughter's house air conditioning. Three time Karl did the job himself or with other team members, The very recent A team member (Brad) worked on my heater and got that running smoothly. Can not say enough how nice and courteous and knowledgeable Brad was. They all knowledgeable and have my highest recommendation. If I was not quite satisfied at first time, I would not have recommended to my daughter and called for the forth times. Thank you Guys for the job well done.

I’ve been using KJ Thomas Mechanical for about 8 years now. I know I can trust them to properly install, clean, diagnose, and repair our heating and cooling systems, at fair prices. I have used them for regular maintenance, repairs, and complete replacement of our furnace/humidifier/central air system and always happy with their work.