Heart Heating, Cooling, Plumbing & Electric

I originally hired Heart to replace a shower head and faucet. When I saw how professional Larry was, I also asked him to replace the kitchen sink, going from a double stainless sink to a much more modern stainless farm sink with a goose head faucet. With these two minor enhancements the bathroom and kitchen look very updated!

EDIT OCT 26 2022

This is my second time using Heart. First off, they are EXPENSIVE! You can shop around for better pricing. However they do ***VERY GOOD WORK***. I had Jade and Talon come out and replaced two water heaters. They were nice, cleaned after themselves and very informative. I was asking questions during the install and they were more than happy to explain what they were doing. Everything is up to code and they fixed other tradesmen work, on top of the install. Ask for these gentlemen when you get your plumbing done.

Ask for Matt R. (Master Plumber) On time, explained the work he completed for my understanding. Very clean, professional, and great workmanship. The work performed was replacement of two sewer sump pumps and pipe repair for the sewer lift in the crawl space.

The worst company I have ever dealt with. Electricians who don’t know what they’re doing and plumbers who don’t know code which causes them to come back multiple times to fix their issues. Dispatchers who say whatever you want to hear so they can get off the phone but don’t follow up on what they’ve promised. Managers who try to pass the blame and cannot be accountable. Not only can I not recommend this company, I will actively try to dissuade someone from using them. Please, for your own sanity, go with someone else. Heart isn’t even the cheapest out there - they’re one of the most expensive.

I booked this company online called and confirmed my appointment. Then the next day they wanted reschedule because a tech called in sick. I explained that it was a time sensitive matter so I was just going to call another company. Then they told me we will keep the appointment as is. I was waiting for them
To show up and they called me saying they don’t service my area. Wasted my time when I could have hired someone else.

I cannot, in good conscious, recommend this company. We have had one problem after another in the 3 months since this install happened. First, the furnace was installed incorrectly, so it essentially suffocated itself and was subsequently replaced. Then, we required 5 different visits from technicians to discover that the humidifier was not wired correctly, and was shorting the whole furnace. Then finally, on the day before Thanksgiving, the furnace pumped dangerous amounts of Carbon Monoxide into the house. The only thing that saved us from a holiday tragedy was a functioning set of CO detectors. All in all, this has been a frustrating experience from a company claiming to staff the most experience technicians and 5-star service. This is not what I expected from a company charging top dollar for their services.

Sterling helped me with my plumbing issues. He was very professional and informative.

Hart responded within an hour (after hours) to my inquiry and scheduled the first appointment right away.

The warranty tells me the company stands behind their work.

Anthony Mitts was very attentive and helpful! He took his time looking over my whole system and is very knowledgeable in the HVAC field! He gave some great advice and now our furnace is running great! I will be using HEART’s services in the future to keep my system in good shape.

Jason is a true professional.
From the way he spoke, to the way he handled himself.
What was really impressive was how organized he is and how clean his tools are, and the inside of his van is spotless- a very good reflection on him and Heart HVAC.

Jeremy Radtke is fantastic. Our toilet handle broke on an old toilet, the first toilet handle he tried wasn’t the right fit, so Jeremy went to two stores to find the right one and did the same day. Nice, professional, and got the job done.

Steven P. was awesome, came earlier than scheduled, explained everything in detail. Parts were purchased and replaced as quickly and efficiently as the same day!
Thank you. Steven