Bill Smith Plumbing & Heating

I called Bill Smith Plumbing & Heating to repair a rusted furnace exhaust pipe on my elderly mom's furnace. It was easy to get an appointment and Lou, the technician was friendly, knowledgeable, meticulous, and an expert at his craft...an excellent repair. And, they charged a fair price. I'm so impressed that I'm having them replace my 17-year old water heater. I highly recommend Bill Smith Plumbing & Heating!

I have used Bill Smith Plumbing for 100% of my plumbing issues for over 35 years. I trust their plumbers to recommend appropriate repairs/installation/service for all plumbing. They are experts, customer service oriented and do the job right the first time. From the office staff to on site staff, I am totally satisfied.

I have exclusively used Bill Smith for more than 30 years. They are wonderful from initial contact to job completion. Prices are competitive and there is a senior discount They have repaired, replaced and provided general maintenance for all my plumbing and heating needs. The technicians are knowledgeable and explain everything soI can understand what needs to happen. They are so careful and thorough! Cleanup is perfect. Most importantly, the technicians are pleasant and honest. I highly recommend Bill Smith !

Needed to have the hot and the cold valves replaced in my shower upstairs as well as downstairs. Previous company only replaced the gaskets about 3 years ago and they started to fail which caused the valves to drip when they were shut off. Lose her came out and replace them and recaulked around me hot and cold. Luther spent the time to explain my options and I decided to go with replacing the valves versus replacing the entire unit. Price comparison is well within other companies estimates. Bill Smith has also replace my hot water heater and put in surge protectors as I had too much water pressure coming into the house from the main. Overall I'm very pleased with the work that Bill Smith does.

Sean did a FANTASTIC job replacing my water meter yoke! I will be using Bill Smith pluming from now on! Fair pricing too! Another company wanted to charge me $1100 for a three hour job, Bill Smith was less than half that! Professional service all around!

Finally ! A trustworthy plumber and amazing experience ... you now have. A lifetime customer and I am so appreciative! Called This AM , out within two hours . My heater wasn’t working and snow coming in ... now it works and now that I have bill smith pluming it will continue working !

They came to my house within a half hour of hearing about the problem.
The plumber named Luther was extremely courteous and very helpful even to the point of saving me money by letting me know what would be under warranty.
He was very knowledgeable and worked quickly and solved three of our kitchen sink problems very well. In fact he did excellent work. I will continue to work with this company whenever I have plumbing problems. Thanks Dr. Caplan

So I have tried to use them twice now, the first time it was 300$ for a mainline, which is high, but fine... then I try to call back the next time and use my home buyers warranty, they act like that is not real money. They get paid the same day of service so no excuses on their end, just lazy. Will be finding a new plumber now. Just moved here and was hoping to find someone for next 20 years of service... not this place

Bill Smith is our go to for both plumbing and heating needs. We have used them several times over the past couple of years. The first time we used them was after we had a horrible experience with another plumbing company who came out to snake our main line and caused major damage to our basement. We looked at reviews for Bill Smith and talked to a couple of other neighbors when we needed this completed the time following. We loved them. They talked with me through the entire process and explained why that had happened with the other company and what they do to avoid problems as that putting me at ease. We decided that we liked our first experience so much to have them come out and service our ancient furnace which they did and again we had nothing but praise. We have never had a problem with customer service or having a bad technician come out and perform work. Yes, sometimes we have had to leave a message but we always get a call back. This past winter we had a piece break on our furnace and like I said before, our furnace is very, very old. It was the beginning of winter and when we called Bill Smith they were booked out a couple of weeks. They offered after hour service but we chose not to go that route and instead went with a different company. What a waste of time that was. The person came out and barely looked at our furnace, saw how old it was and told me that we were in danger of carbon monoxide, etc and needed to purchase a new one immediately then sent out their person to give us quotes. It didn't set well so I called Bill Smith back and set up an appointment with them. They came out and fixed the part for a fraction of the cost of a new furnace, tested for carbon monoxide (none found from the furnace) and provided us with ways to make our furnace last longer. We always ask for a quote ahead of time to know approximately our costs and they have never exceeded that quote and many times been under it. We highly recommend them.

Bill Smith Plumbing & Heating repaired a very old furnace and saved it's life, and rescued us. The office staff and the two technicians that served us were so wonderful, from finding workable parts for a dinosaur furnace, to the work completed timely and well, to treating us with respect and kindness during this difficult time of covid. They turned a very stressful and disaster-potential situation into a fix, saving us the cost of a new furnace. I highly recommend.