Save Home Heat

Outstanding service. One of best overall experiences of any vendor I have encountered in over 20 years in Boulder. Super smart, nice, well organized, professional, fair pricing and willingness to work with me to build best heating and AC solution that met my environmentally focused needs. Highly recommend!

We had a problem with our air conditioner. They came out within 24 hours. They were on time. The tech was respectful and very pleasant. Issue was quickly resolved. Price was very reasonable.

I have been through what seems like a million horrible contractors in the past ten years. Not so with Save Home Heat. I have a heat pump system that was installed in the last year by a licensed HVAC guy. And with the installation came problems. I called Save Home Heat after doing a ton of research and wasn't sure what to expect. Let me just say the company is AWESOME! The tech that came out was just wonderful. He was respectful, clean, on-time, knowledgeable, personable, and just simply great! He took the time to identify the issue, came to me with the plan, and had two heat pump systems finally working within a few hours.

To say that I am happy with Save Home Heat would be an understatement. I now have a new HVAC contractor that will be on speed dial should I have any future issues or decide to add more stuff to my HVAC system (we will be calling once we save up to add a whole home humidifier system - expect a call in the near future Save Home Heat!!). Great company, great tech, great work!!!

We had a maintenance error that prevented the furnace from turning on with cold weather on the way. I called Save Home and they had a guy at my house in under 30 minutes. He did a good job diagnosing the issue, resolving the issue, and did some basic maintenance work all for a reasonable price.

I have only good things to say about my experience with Save Home Heat. Everyone I spoke with on the phone or in person was friendly and professional. I will be calling them again if I have any more furnace and water heater needs.

Jeremy at Save Home Heat is a pleasure to work with! He came up during a snowstorm to fix the boiler in record time. He has a lot of experience, knowledge about boiler systems and takes the time to do the job right.
He made some great recommendations for an overdue boiler replacement that I have been putting off for a few years...and he kept our old system running efficiently in the meantime. I feel confident I am making the right choice for a new system with the right company! Save Home Heat ALWAYS responds to calls in a timely manner and never leaves me hanging.
SHH is the best company we've worked with for our boiler system, hands down.
Thank you!

We hired Save Home Heat (SHH) to replace our 32 year old furnace that was having combustion problems. We wanted to add central air conditioning when we replaced the furnace. Due to the location of our furnace and the somewhat inefficient ductwork in our 1989 house they recommended that we replace our natural gas furnace with a new 80% efficient Lennox unit, and for A/C they recommended a Mitsubishi heat pump. The addition of a heat pump necessitated replacing our 125 amp electrical panel with a 200 amp unit.

SHH replaced our furnace a couple of weeks ago. That installation was flawless and on time. Today they replaced the entire electrical panel with a new Levitron unit. This involves replacing the electrical meter box on the outside of the house as well as the usual panel with circuit breakers in the basement. Several other changes were needed to meet current electrical codes - a #4 copper ground wire run to the cold water pipe inlet, two 8' ground rods, etc. They brought a crew of 4 with a very experienced master electrician as leader and boy did they ever get the job done! It snowed last night, enough to close some schools, and it was about 30F outside so time was a factor since the furnace obviously needs some electric power to function. We were only out of power for 3 hours and 45 minutes - less than the 4 hours they estimated. Everything went smoothly. The new electrical panel is an upgrade in many ways, with more total amperage and more protective features (like a "whole-house" surge protection module). We are very happy with the new panel and with the installation work done by Save Home Heat!

Save Home Heat is one of our go-to business over the past thirty years. We've always been happy with their personal contact and professional service. Our most recent contact is about whether or not to install a Mitsubishi "Mini-Split." Superb information given by an on-site Save Home Heat employee. He did a very thorough discussion and helped us look at all the options. Great company.

Last year, as our 22-yr-old AC unit was making loud noises during the on/off cycles, we started researching the replacement of our HVAC system. Wanting to gain efficiency but not have our yard dug up for a geothermal system, we decided to go with an “air to air” heat pump unit.

After reviewing the brands available, the next goal was to find a trusted, local HVAC contractor. Conversations with friends lead to Save Home Heat as one such local company. Combined with online reviews, we decided to get an estimate form SHH. Due diligence on our part also led us to get an estimate form another local HVAC contractor of good regard.

Our 1st interaction was with Bryan, who came to check over our current system & to recommend an air to air heat pump with gas furnace back-up. Bryan was very enthusiastic [in a good way!] and it soon became obvious that he was also very knowledgeable.

Online research indicated that for these types of heat pumps, sizing is very important [bigger is not better!] Of the two company reps we interviewed, Bryan was the only one to use what are known as “Manual J” calculations. The other rep simply used the square footage of our house obtained from the county records, which lead him to recommend a much larger [tonnage] unit. [Note: as a check on the information we had gathered from the two reps, we had our son, who works in HVAC design for commercial buildings, review the two estimates. He concluded that Bryan’s calculations were “real world” while the other estimate was oversized for our needs!]. So, we committed to having SHH install a state-of-the-art Lennox heat pump with an 80% efficient Lennox gas furnace as backup for cold weather.

Our research also indicated that system installation is even more important than the brand one chooses, as the top end units are very reliable these days. In fact, I found an HVAC forum where retired installers stated that in their years of experience, most HVAC issues stem from incorrect installation/sizing. As good as our initial experience with Bryan was, the real test would be how the unit was installed. This is where SHH really shined!

Over 2 days, the SHH crew did a great job at our home. Corey, the lead of the crew and a very sharp guy, made sure all the calculations for air supply/return air met specs for the system. In fact, at one point his calculations showed we were a bit short on the necessary air flow. To his credit, he took the time to review the issue with us, and we ended up cutting an extra air supply in our basement The electrician was also a fine young man who did a very neat job rearranging the breakers/wiring in our electrical panel.

Our old system had a code violation with the coolant lines that entered our garage and continued to the furnace/blower area in the basement. One of the techs [Dakota] spent a good bit of time rearranging the lines and making everything meet the code. Plus, he did a great job making all the piping look good in our finished garage!

So, after 2 days of hard work, we had a new system. Installed at the end of October, we now have 2 months of usage on the new system during differing conditions. The unit is energy efficient, quiet and keeps our house very toasty! We no longer have cold spots in the house. Plus, it’s so cool to realize that even at temperatures down to the low twenties, we are still pulling heat out of the air!

In conclusion, we are thrilled with our decision to go with a Lennox system and are even happier with our choice of SHH as our installer. Bryan was great at getting the ball rolling. Corey, Dakota and the rest of the crew were on time, polite, respectful of our property, and did a great job at both the installation and at teaching us how to use all of the cool new tech that came with the system. Every interaction we had with the folks back at the office was positive also. We highly recommend Save Home Heat if you are considering a new HVAC system. It sure seems like everyone at this company is “rowing in the same direction”!

Save Home Heat was very friendly, responsive and quick to get me scheduled. They did great work for the best value that I could find. I would highly recommend them!