We have had them under contract for over 20 years. They replaced the thermostat and the temperature stay constant now. Having them under contract put us on the priority list, so if we need help we get it first before others. We keep asking for the same service tech come out to work on our HVAC and they send him. They are reliable.
True Cool Heating & AC Repair technician did a great job installing our new faucets. Also, the spackling job and the cleanup were excellent. Thanks for such a professional effort.
Start to finish outstanding. I was given a install date, date was confirmed just prior to, and install team was on site at 7am ready to go. There were no issues at all. No "oh you may need to add this, or did your purchase that?" Install team was professional, made sure I understand what they wanted and needed to do. System was up and blowing the coolest air in my home in years!
True Cool Heating & AC Repair tech team installed our new water heater. They were professional, knowledgeable and pleasant. I’d call them again anytime.
Very responsive to my request to have both services performed on the same day. I wanted to get my rental unit ready for the new tenants without taking more than 1 day off from work. Both servicemen arrived on time, were professional, and performed the required services. We have used this company for years for our home and rental property. They may be slightly more expensive than others, but the customer service is worth it. We never feel that we are being taken advantage of. Wonderful company with excellent employees.
True Cool Heating & AC Repair technician is very knowledgeable and professional when it comes to AC. We are very pleased with the repair job on our AC. We called him again to resolve another issue with our gas furnace. Very happy to be a repeat customer.
Had great service from True Cool Heating & AC Repair. They set up an appointment for the next business day. Had automated services to get updates on time of your technician. Technician was friendly and knowledgeable. Would definitely hire them again.
Michael called when he was on his way and arrived right on time. He was professional and knowledgeable and courteous. He went into the attic to check the air exchanger. He only did what was necessary to honor the inspection report requests, and did not try to overcharge me for unnecessary "extras". He was extremely neat going in and out of the attic. Great job. I would use them again.
True Cool Heating & AC Repair have always been great and have amazing customer service! They take the time to explain things so you understand. Great company!
I had called them a couple months ago and realized I didn’t leave a review. That was my second time using them and both times were late at night. They came super-fast and got us going. I really appreciate it because I have 3 children and two are small. It is kind of hard to go to a hotel or someone’s house with 3 kids, 2 dogs, and 2 adults. I know it might not be always work out that easy, but they at least will come out try to get you fixed up. I appreciate the 24/7 service in a world that just expects you to drop what you are doing on a dime. It isn’t easy being on call I know from experience and you guys do it and are professional and kind. Thank you.
John Hayden
We have had them under contract for over 20 years. They replaced the thermostat and the temperature stay constant now. Having them under contract put us on the priority list, so if we need help we get it first before others. We keep asking for the same service tech come out to work on our HVAC and they send him. They are reliable.
Earl Morrison
True Cool Heating & AC Repair technician did a great job installing our new faucets. Also, the spackling job and the cleanup were excellent. Thanks for such a professional effort.
Drew Jones
Start to finish outstanding. I was given a install date, date was confirmed just prior to, and install team was on site at 7am ready to go. There were no issues at all. No "oh you may need to add this, or did your purchase that?" Install team was professional, made sure I understand what they wanted and needed to do. System was up and blowing the coolest air in my home in years!
Harris Alger
True Cool Heating & AC Repair tech team installed our new water heater. They were professional, knowledgeable and pleasant. I’d call them again anytime.
Lisa Thompson
Very responsive to my request to have both services performed on the same day. I wanted to get my rental unit ready for the new tenants without taking more than 1 day off from work. Both servicemen arrived on time, were professional, and performed the required services. We have used this company for years for our home and rental property. They may be slightly more expensive than others, but the customer service is worth it. We never feel that we are being taken advantage of. Wonderful company with excellent employees.
McDonald Michael
True Cool Heating & AC Repair technician is very knowledgeable and professional when it comes to AC. We are very pleased with the repair job on our AC. We called him again to resolve another issue with our gas furnace. Very happy to be a repeat customer.
Jim Simpson
Had great service from True Cool Heating & AC Repair. They set up an appointment for the next business day. Had automated services to get updates on time of your technician. Technician was friendly and knowledgeable. Would definitely hire them again.
Tony Smith
Michael called when he was on his way and arrived right on time. He was professional and knowledgeable and courteous. He went into the attic to check the air exchanger. He only did what was necessary to honor the inspection report requests, and did not try to overcharge me for unnecessary "extras". He was extremely neat going in and out of the attic. Great job. I would use them again.
Amy Robbins
True Cool Heating & AC Repair have always been great and have amazing customer service! They take the time to explain things so you understand. Great company!
Lynn Heinemann
I had called them a couple months ago and realized I didn’t leave a review. That was my second time using them and both times were late at night. They came super-fast and got us going. I really appreciate it because I have 3 children and two are small. It is kind of hard to go to a hotel or someone’s house with 3 kids, 2 dogs, and 2 adults. I know it might not be always work out that easy, but they at least will come out try to get you fixed up. I appreciate the 24/7 service in a world that just expects you to drop what you are doing on a dime. It isn’t easy being on call I know from experience and you guys do it and are professional and kind. Thank you.