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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Universal Heating & Air Conditioning Repair Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeffrey Norden

They replaced my heating/cooling system. Work was done quickly and professionally. They took time to explain everything to me and answer all of my questions. They did an incredible job. I've been very happy with their service. I will definitely be a first call for future service.

Marilyn Heidy

Amir was my technician and he was phenomenal. He was on time, answered any and all questions, and very detailed in his explanations and diagnosis. Amir showed me exactly how my system was operating and gave me the recommendations to repair on the spot, which he did, then showed me the new readings after the touch ups. Highly recommend this company, it’s refreshing having someone that truly cares and want to help you without breaking the bank.

Madeleine Taha

This is one of the worst experiences I have encountered in my entire life. I hired this company to install an AC in a home I bought and remodeled. I payed in full shortly after receiving the invoice and I never got the service done. Every time I scheduled an appointment for them to come and do the job, they never showed up. Worst part, they didn't even leave a notice or message saying they would not arrive to the property. This happened too many times.

Months later, after making constant calls they finally showed up, however, telling me I had to pay them more. I did. They started to install the AC with the most economic supplies but in the contract and on the invoice it stated that I payed for the best quality supplies. I called them to confront them about the poor job, as a result I got cussed out.

Long story short, their service is horrible. They're quick to collect your money, but take several months to even show up and do the job you payed for. Also they're a scam, how can you charge for the most expensive supplies to then come and install cheap quality supplies? They're very rude, very unprofessional.

It is always the reviews like this that will provide you with the honest truth. Save your time and your money, and look for a better company, I promise there are so many better companies out there!

William Lindsay

Excellent service, technician Idan was professional, knowledgeable and worked hard to figure out and fix the issue. He explained everything and made the process very easy. Would recommend him and this company again.

Christian

I am quite pleased with this company's fantastic customer service and professionalism. I realized I was dealing with a skilled office personnel the instant I contacted. I received the same treatment as if I were their most valued client. The repair man who came to my house to service my air conditioner was courteous, amiable, and knowledgeable. He also exuded a strong sense of pride for their business and their line of work. They shown professionalism throughout and calmly and intelligently responded to all of my inquiries. I would suggest this company to everyone.

Annalise Beatty

Idan did the annual maintenance check on our A/C system. Idan is very knowledgeable, conscientious, and articulate and this is especially important because our system is 27 years old. We also signed up for a maintenance agreement and there was one minor repair. Thanks to Idan for providing such a high level of customer service.

Leonel Callan

They just have installed a new mini split AC system in new house. they were extremely punctual and worked long hours to get the job hour to get the job quickly. they were great about speaking to me about what I wanted and checking in throughout the process. when one of the units didn'twork properly at first they promptly responded us to our calls and queries. highly recommendable

Andrew Bailey

The initial sales visit with them was outstanding. He was very thorough in explaining to us our various options and helped guide us in selecting what would be best suited for our needs. The install team leader was fantastic and ensured that the install went smoothly and caused minimal disruption while we worked from home.

Hrach boyajian

I was very happy with their overall service. They got back to me right away with scheduling an appointment. They told me exactly what they would be doing for my annual AC Service. They answered all my questions and recommended easy maintenance that I can do between their service each year. Highly recommend.

Lorenzo anns

My AC maintenance today and the original phone conversation were both excellent experiences. They gave very clear explanations of everything. They were polite, informed, and effective. I heartily endorse both him and this business!

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