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Southland Heating and Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Erin Berman

We have used Southland for our personal home and always had great experience with them. This is the first time we used for a rental property we have. We just needed a maintenance check and a new Nest thermostat installed. The first scheduled date for this service, Southland canceled as I was waiting for them to arrive. We rescheduled for a few days later and Robert Alfonso, the tech, was very helpful and professional. I would definitely use again. :)

Linda Mays

Great Customer Service! Robert was very courteous, efficient and knowledgeable. Additionally, he was very patient with answering my questions. He was respectful of my property, it rained, needless to say it was wet outside. He made sure to take time to wipe his feet before entering our home without me asking him to do so.

Excellent representation of the company Southland Heating and Air Conditioning.

Angela M

**UPDATE** They serviced my heat this morning yay! The tech named Michael was very nice and did a good job. I adjusted the star rating for this review.

This review is for the maintenance only. I've been trying to get them to do routine maintenance on my heater, but they always cancel. They just cancelled the night before on me again. I've been very polite about it, but I'm worried about my warranty being voided for not doing the agreed upon maintenance. It's spring and they still aren't here. They currently have another appointment (this will be the fourth) scheduled with me In a few days. Hopefully they show up.

Mayra Soriano

Robert was great. Did some quick troubleshooting and cleared the error on all my Fujitsu units. The problem was solved same day that I called for service. Reliable service that I can always trust.

Lewis Mark

This was the most pleasant and rewarding experience I have had in years with a Home Repair representative. . He was prompt, clear about the issue, a consummate professional and he resolved my problem expiditiously. I will use this company in the future for any and all of my HVAC needs. Thanks!

Deborah Romare

Robert came over to find out what the problem with our heating system was. He diagnosed it correctly then ended up getting the job done for even less than we expected. Southland Heating and Air Conditioning will be my go to business forever!

Lana Sims

Michael was one of the best technicians I have ever felt with. Very efficient and polite.
Thank goodness I found him and this company.👍

Jeffrey Weiss

I've been using Southland for about 6 years or so. They are responsive. Most importantly, the technicians know what they are doing. Haven't had a bad one yet. They explain what's going on very well. They are not cheap, but I haven't found anyone better.

Felicia Mayes

I required an urgent quote to have my HVAC system evaluated due to obvious water damage to my interior walls below the unit Southland sent out Michael much sooner than anticipated. Michael was extremely professional and thorough. I anticipate the repair will be completed with the same thoroughness.

Cora Olson

Robert was great! On time and jumped right in to repair some wires on our condenser. He explained everything and did his best to get things done quickly. The price was very reasonable.

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