Northwind Heating and Air, Inc.

Top notch professionals, from the owners to the service technicians. A technician came out to repair a mini split that was installed in my man cave. The 1 1/2 ton unit was old and parts were no longer available. Cesar, the owner of the company, came out, assessed what was needed to heat and cool the 1100 plus sq’ ft’ area and recommend a 3 ton mini split using two wall heads. Two installers, Frank and Jesse, came out, installed the unit, demonstrated how to use it, and thoroughly cleaned the project area. They both showed a very professional level of skill and experience during the installation process. I would highly recommend this company.

I have had them come for service twice and I have been very pleased each time and the work has been great. The tech I had, Caesar, was kind, excellent and very informative each time. The first time I had no heat and I ran it through my home warranty. Got several companies telling me there was nothing they could do. As a last call out, he was sent out and fixed the problem in about 15 minutes. He even gave me his card to call him the next day and let him know how the unit was doing and/or if he needed to come back by again. I was impressed. So I recently called him again for an AC issue. He did great again! I cannot recommend this company enough. He is very honest, upfront and help you get the best job done for your money! I will definitely be recommending this company to my friends and family.

Wow, am I impressed with NorthWind. When Caesar came out to give us a quote he was very informative and was able to answer any questions we had. I felt very confident going with NorthWind. He said it would take 3 days and 3 days it was. Frank and Jesse did an excellent job installing and there was no doubt that they had done this many times before. When looking for a company to do the job it was important for us to stay local. I highly highly recommend NorthWind.
C. Payne

Was referred to Northwind by a coworker after getting multiple quotes from various companies for a new split A/C and heater. Cesar came out as soon as he could and agreed/confirmed what other companies had said, with the exception of he got in the attic to assess the duct work, which we ended up replacing as well. He was very knowledgeable and answered all questions truthfully and objectively. The company is NOT attached to any brand will install whatever unit you want (Northwind was the only company to do so out of the 5 I got quotes from). Cesar was very professional and had excellent communication throughout the process. I highly recommend Northwind Heating and Air.

Beyond happy with this company! My AC stopped working and Cesar came out right away and diagnosed the problem. By far the most reasonable price and best quality. I am so grateful for their quick service and great professionalism. I will most definitely be using them again and I highly recommend them to anyone in need of AC or heating services.

If I could give a zero, I would. AHS should break their contract with this company. The warranty company sent them as they are the contracted company. Service tech #1, comes, doesn't really check the whole unit. Tells me it is 3 pounds low on freon. I asked for a few minutes to talk to my husband since it was going to cost an additional $240 (after the $75 service fee). He LEFT! No knock or doorbell. I call the lady in the office, she says he claimed he knocked, but my dogs are great indicators that someone is at the door, besides the fact that I was looking at the front door while on the phone. She sends a second guy who checks the actual unit since we asked why it was that low on freon. Says there wasn't any leaks but no sure what caused it to run out. Fills it, put a stop leak product in. 4, yes four days later our a/c stops working again. Place another service call and happily they send yet another service tech out. He goes in the attic and says there is a massive leak and he will submit to the office for authorization to American Home Shield. Over a week later, still waiting for a call from Northwind HEating and A/C. When you call, you get a full mailbox message which has now turned to a complete busy signal. Have called AHS every other day to get a different company and get the run around there too. So frustrating. California valley heat is no joke, adding littles and distance learning and I am so over it. NEVER USE THIS COMPANY

This company is AMAZING!! They were professional, on time, and extremely qualified. Northwind provided me with quality work and I will not use anyone else when it comes to my AC/Heating needs. They have great pricing and really care about their customers. I have had them work on my AC unit and the Heating unit and have been extremely happy with their work and commitment to help. Thank you so much!!

They forgot to order one of the parts that was needed to fix our AC which has been out since June 22. We have been through 2 major heat waves and we still have no AC. The tech yesterday told us he would get us up and running, left and literally never came back. No phone call. No anything. Since they aren't open on weekends we are stuck waiting until Monday to hopefully try to get through to someone, if she actually answers. This has been the worst experience with an AC company in my 18 years living here in the Central Valley. We paid $960 for them to literally not fix our unit and this is completely unacceptable.

I called Northwind to have my units serviced and ready for summer and they were able to schedule me in right away. I also used them to replace the unit at my rental home. Their pricing was reasonable and the job was done right! They were very professional and prompt. I would highly recommend them to family and friends.

AC went out on a Friday night. Another company was called and they said they could not be out until next Thursday. Really? Northwind was called and Cesar was at the house in 20 minutes.. Said he was nearby and since that was the case would come by and look. Got us patched up to try and get through the weekend but the blower motor was bad. He came back out Monday and replaced the motor and it is working great. 30 year old unit and he found a motor for it. Amazing. Thank you Cesar.
Highly recommend this company. You owe it to yourself to at least call and get an estimate.