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Adam Crawley
Our disposal had started leaking yesterday but they didn’t have anyone available to come out that day, and scheduled us for tomorrow. As soon as they got a cancellation, I got a call and had a service technician out within 30 minutes.
Brad came in, was super friendly, checked out the problem, explained immediately that the old unit was completely rusted out and we needed a new one. He quickly presented the options for replacement and the pros/cons of each. After selection he very quickly got to work and even went above and beyond to proactively get ahold of colleagues for additional services if needed.
While home/plumbing repairs are never as quick or inexpensive as we might like, I would gladly call Thousand Oaks plumbing for any necessary services in the future.
Paul Manfredi
I had a block kitchen sink drain. I call TO Plumbing, very pleasant & professional dispatch for my call. Tyler arrived on time and was very efficient. The estimate initially given to me on the phone was honored. Highly recommend.
Brian McMurtry
Tyler and his teammate arrived within 15 min. He assessed the issue quickly. Called in a larger snake which arrived within 10 min. They were able to clear the backup in a sewer main line at 130 feet. He was professional and knowledgeable. Price was fair as well.
Kevin Anderson
If you need a drain cleaned in the 805 I wouldn't call anyone else.
I have used this company for a few years now and they have always been great.
Tyler was fantastic!
I am sure I will use them many more times in the future.
Five stars everytime.
Amy Pendergraft
I was so happy with the help that Tyler gave today. He not only fixed our garbage disposal, but he explained to my son everything he was doing so my 11-year-old son could learn he went over and beyond helping me know how to avoid this kind of break down in the future. He was kind, helpful, and efficient. I would use Thousand Oaks plumbing again and again because of Tyler’s great service!
Emory Ogletree II
My family and I had the “PLEASURE” of having Randy provide us with some of the BEST customer service we’ve ever experienced. He was “knowledgeable, professional, and very polite.”
He addressed the issue we were having with our kitchen sink and told us how to fix it. Pop
Not only was Randy’s service excellent, he was a pleasure to conversate with as well.
We’ve used Thousand Oaks plumbing since moving into our house and because of people like Randy, we know we’ve made the right decision. Next time we need service, we hope to get him again
Brittni Scott
Brad was excellent! On time, efficient and knew exactly what the problem was and got it done. He even chatted with our kiddos when he came in the house so they wouldn’t be scared by a new person. Such a nice guy. Would recommend and hire again anytime!!
Carisa Ramos
Your technician, Brad Floyd, was very professional and did an excellent job. Thanks to all of you for your professionalism, understanding and ability to assist with our urgent need. We will definitely keep you in mind for our future plumbing needs and recommend you to our family and friends.
susan lemoine
All the men involved with our repiping job were excellent.. professional, explained exactly what they were doing & what we were to expect.. everyone so polite, respectful of our situation.. did a fantastic job- above & beyond in an incredible time frame.. will highly recommend all the people involved in our project.. thank you for a great job!
Brian Spangle
Alen was incredible, walked us through the entire problem and how it will fixed. Provided estimates for other potential preventative fixes to our home plumbing. Great guy, nice and professional.