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Innovative Home Energy Solutions Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Teresa Blackwel

From the estimate to the installation they exceeded my expectations. The attention to detail and the EXCELLENT customer interactions were top notch. I highly recommend this company for a whole house fan

Chris Kruger

Our friends had IHES install two house fans and they were very pleased so when we saw their booth at the county fair we invited them to give us a quote.

Brady came out and explained what he thought we needed. It was the same as our friends which we expected. He was professional and on time.

The crew came out to do the install a few days later. Ricky and Justin were great. On time, were very clean and had to do some sheetrock repair because they took out our very loud and not efficient older house fan. You can't tell where they patched it. Awesome job. They installed a big fan in our house and a smaller fan in our garage.

The fan in the garage was where their customer service really showed. The levers on the garage fan weren't closing properly so the guys took the cover back to their shop. A few days later a different crew including Scott the owner came out with a new cover and it had the same problem as the old one. This was not their fault in anyway way but they ended up having the pull the fan out and said they were going to come back with a new fan and start over.

They also recommended that we install a couple roof vents since our traditional ones would not provide the best ventilation. They recommended a roofer, Luis' Roofing and he came out this past weekend and installed 4 new roof vents. He was awesome too. We were concerned about how they would look and you can't even see them from our front or back yard. They were clean, professional and very nice.

Today Scott and Pierce are here installing the new fan. They also blew insulation into our attic space over the garage to help maximize the efficiency of the fan. And before you think they were just trying to sell us something, they did not. We didn't even know they did this service but when we mentioned maybe doing it before they came to install the new fan they said they did that and provided us a very reasonable price.

This company delivers the best customer service one could ask for. Thank you Scott, Brady, Justin, Ricky and Pierce!

Janice veverka

Had a whole house fan installed today. From my first phone call yesterday to completion today, everyone was totally professional, knowledgeable, kind and pleasant. An entirely easy and satisfying undertaking. I highly recommend them.

sheryl forde

The one kid was talking to fast and assuming telling me where to put my vent, instead of asking, he seemed annoyed when I asked him to slow down and let me think about it. The system is excellent and workes great but I was not happy wit the kid rushing me.

Terry Villegas

I had a whole house fan installed and couldn't be happier. The installer was very knowledgeable and professional. He did a great job of explaining everything that I did not have to ask any questions.

Susie Rathbun

I had a QuietCool whole house fan installed with IHES. They were very friendly and professional, quick installation, and even a follow up visit to help me operate the fan. Great company and good people!

Kris Jenson

Very professional. Thorough demonstration on how to use our whole house fan. Left no mess.

Ryan Daley

Hunter was amazing! He was professional, on time, and efficient. From the day he did the estimate to the day of the install, I was beyond impressed. I can definitely recommend this company. Particularly if you can work with Hunter!

Gloria Roma

Very professional and informative. Installed whole house fan system.

System does not help you on super hot days. We had to go with the BIG fan and it only does so much.

I suggest you go with better insulation in your ceiling and highly rated a/c units. This unit is WAY overpriced for what it does for you.

Lorraine Clayton

They did maintenance on the whole-house fan they installed two years ago.

They found issues in my attic and explained how those issues caused issues. Fixed in one trip!

Very happy with the install, scheduling and technicians' work.

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