California Deluxe Windows

I would have rated them a one star if it wasn't for the initial meeting with their sales person and the install of the first set of windows which was a good experience. However, the experience with getting the balance of my two French sliding windows was horrible. From the time of the original delivery date to the final install date took 8 weeks. There was no communication from the local sales person because she either left or was fired. I initiated all of the email and phone calls with the local office just trying to get any update on my two doors. Once I received the local GM info and was communicating with him (he was more responsive), I then received more delays week after week. Finally, after extreme frustration, I sent an email to their contact us page. I received no response after several days. I then called their main office in Los Angeles to speak to the owner. They said that they would leave a message for him. Magically, the local GM called me and said the install of the 2 windows would be done the following week. Again no email or phone call from the owner on an apology or anything. I am happy now with my two windows installed. Their accounting dept (who was very cordial and professional) called me today and told me that they wanted to confirm the final payment. I told her of my bad experience and she contacted the President. The best they could do was $100 off. Really? Quality of product I would rate a 9. Customer Experience is a 2. I would advise anyone that is considering CDW to definitely get multiple bids. Overall, I would have rated them a lot higher if they would have just had better communication and would have offered something better than a $100. To me that offer was a "don't waste my time and go away".

The windows and doors far exceeded my expectations! I had all my windows/Doors replaced . The quality is amazing. The quietness of my home was unexpected, and welcome, especially on the Fourth of July. I was expecting to place all new window covering to block out heat/ cold. I never rehung the old window blinds and never ordered new ones. The installers were a team, Highly professional and completed the job in one day, I was told it would take 2 days! Great team all the way !

Terribly disappointed in my investment with California Deluxe Windows. My wife and I were extremely excited after being sold by the salesman and hearing about them on the radio. Boy we’re we wrong. We even waited a month for our installation which went well. Where everything fell apart is when the first rain came in October a month after our install our windows started leaking into our home. We called the office we were promised an appointment a month later note our windows are leaking and there’s more rain in the forcast. The appointment date came and it was a no call no show, given my wife took time off work to be available. We’ve left several voicemails and it’s been over a week and we still have not received one call from them even though they’re voicemail says they will return your call within 24 to 48 hours. I cannot express how disappointed we are.

Their Windows came in at a price almost 3x what some of the other competitors were offering so I didn’t end up going with CDW. The reason I’m writing this review, however, is because they won’t stop spamming me to give them a review. They have texted me at least 5 times since I have opted out and replied STOP to their marketing system. You wanted me to review you so badly, so here I am. Stop spamming people with your text messages. There is now a complaint filed with the California Attorney General’s office.

Our experience with CDW has been nothing short of amazing! We live in a home built in 1906 and our windows are not traditional dimensions & design, so none of the many other familiar window/door companies could accommodate our requests (much to my wife's and my extreme frustration after sitting through multiple presentations). Then my wife contacted CDW and they responded immediately with assurances that they construct custom size windows, so they would be able to take good care of us. Sure enough, Dennis Gorgolinski came out and sat down with us to listen to our needs and provided the solution we had been praying for. A CDW team member came out that same week to take measurements and they went to work producing our windows. When the windows were ready, they scheduled a day to come out for install of the 2 large multi-frame/multi-pane picture windows in our living & dining rooms, along with a small bathroom window, that had a sliding panel to allow it be opened for the first time. Their install team was non-intrusive, clean and was finished in 1 day. In fact, my wife was babysitting our 3-yr old grandson and he was fascinated with the install work, so they were very patient answering his incessant questions during their install and worked quietly during his nap time. The finished product looks incredible to us and it has been echoed by many neighbors and friends' complimentary comments, including many asking for CDW's info for their upcoming projects. Suffice it to say, we are extremely happy with CDW's work and actually are awaiting permit approval for another project that will involve more windows and a beautiful set of French doors. They also provided us with very favorable 24 mos interest-free financing that made these projects possible. Reach out to CDW for your window & door needs and I know that you will be very happy with the results. Bryan D

We secured three quotes for high efficiency windows, and chose to go with California Windows. We purchased 10 Windows, a Garden Window and French Doors to replace a slider. Besides GREAT Windows, in comparison to the others, CA Windows was: Better Value, less pressure, on-time and efficient installation, great financing options, and all-around great service.
No borrows remorse here - We would definitely choose Ca Windows again!

Hi Josh , I just wanted to bring to your attention of an excellent experience I had with your TEAM listed on this email. Right from start from Steve then to Dennis then to Rob and Manny they were all awesome! Yes I there was some challenges on my window but I understand completely @ times all things don’t go exactly whats expected we are all Human and we strive to deliver best and expect same in return. I am in the Guest Experience industry to believe me when I say this I read every yelp / Google review and personally engage. So with that being said you do have a AWESOME TEAM.
Have a great day and Thank You I am very happy to see my lovely views now from that Massive custom window. I am also going to give you guys a shot on giving me a great deal on my window slidding stackers for my 26 feet wide and 9ft tall.

We replaced two windows in my master bedroom that is facing the busy street. We love it!!! It is much quieter than before. The workmanship and the quality of the windows are superb! We are planning to replace the other windows as well.

This is the best place for French doors. We got replacement French doors, and they did a great job on the French door handles, locks, and everything else, too!

Place of Install: Our home.
CDW is primarily a replacement window shop.
All went well and as promised. We had 29 windows (including a front arch window and rear Garden Window in kitchen; and a French door replacement). All of them went smoothly including the impressive french door (with its two side-doors that open sideways as well as vertically) system.
The French door replacement: while the replacement does have some rooms for improvement (such as the lower edge protruding and external moldings not being vinyl weatherproof) this was a marvel in engineering and design. Even a mediocre installer would have a tough time messing it up.
Garden Window: this is not actually manufactured by CDW. They outsource it. The result is that it does not take into account the nuances of the dimensions of the original Garden window and its surrounds. As a result it leaves much to the installer's skillset) to 'design' to shoe-horn in the outsourced window they brought. This was a huge mess in meshing the domensions; the cuts they made to the granite enmeshed with the window extension and resulting patch they had to make with the edges left a big chasam n expectations on what was promised at sales-time over what ended up happening. The net result was dissatisfactory from aesthetic standpoint; though I would admit it was protecting from weather and functional by and large.

Thus, overall we are satisfied but for the above caveats.