Love and Care Heating and Air LLC

Great communication about appointment and arrival time. Tech was on time. Explained his work. Corrected the issues. Courteous, quick, clean. Very very pleased. Great job Colton and Nina!!

It's like having a used car salesman in your dining room trying to sell you an HVAC system. Crazy high markups on units and didn't have access to the most highly efficient variable stage systems. Quoted 19.5k before rebates when most other highly rated contractors were around 14-15k for systems that were more efficient. Instead of simply giving me their best price, just kept begging to see the quotes from the other companies.

To boot, just randomly received an email from them today with a copy of a signed contract and personally identifiable information for one of their customers. Wouldn't trust them with your HVAC or your personal data, look elsewhere.

Ecology Air and Absolute Comfort Heating and Air were the most honest contractors I talked to, very upfront and straightforward. Not salesman. I'd start with those two if you are looking for HVAC contractors.

The men were right on schedule when they arrived each day.. 1st day they diagnosed the problem ordered parts when they came back we noticed even more issues had popped up with our 14 year old coleman HVAC system we knew we needed a new HVAC system.. then Mark the salesman for love and care come and sat down with us for 2 hours going over different options our first new HVAC system in our home we were concerned over the cost but Mark along with Chris the owner presented a price on a beautiful new system that we knew was a good affordable price.. financing was easy.. installation went over without a hitch the installation crew they know their business from diagnoses to the moment heat flowed from the vent this company and crew are the way to go! We recommend them highly no beating around the bush their goal was to help us and they certainly did!!! We're in our 70's it's nice to have a warm home on a cold evening!!
Thank you " love and care"!!

FAU went on the blink with the latest rounds of brown outs Friday 2/24/23. Called to have them look it over, came out same day. bad control board and transformer.

Colton returned Monday AM 2/27/23 to replace the burned out parts and made sure it was operating properly. He was very attentive to the issue and answered all my questions. He has many years of experience.

Asked a special request of the company to use Pay-pal and they set up an account so I could pay them using my account, to save on interest charges. Thank you for going that extra mile.

Love and care gave us a great price on a new AC and heater was professionally done on time would definitely recommend love and care is there any of my acquaintances and Friends

Love and Care is the most professional and honest Heating/Air Conditioning company I’ve had the pleasure to work with.

They installed an entire new system at one of my rentals in just 2 days and came in below the estimate (which was great for my budget). Also, the project manager walked me through each step and showed me the pictures he had took explaining every problem and answering all my questions.

They showed up on time each day and respected the tenant’s privacy and the property in general.

I don’t know how else to praise this company except to promise to use them on my other properties and refer them to people I know.

Highly recommended. Best customer service in town.

Seth

Great service by Chase and customer service online was great too! It was great that they gave me. Quick appointment
Thank you!

Love and care are great, when our AC was having issues in summer they came down right away(when i couldn't get another HVAC company to return my call). They fixed it up and it ran fine through summer.

Our system developed some major problems since, Nick sat us down and explained all of the issues(with photos and videos) as well as our various options in repairing and replacing it. We ended up replacing the AC, the installation team was great and fast, they had it all replaced in a day. They even put down tarps and cleaned up after.

I've already recommended them to several friends and family.

The Love and Care Heating and Air team of workers that replaced my home's full HVAC system plus water heater are a blessing. They were on time each of the two days and worked diligently together as a great team. It was great to see Mark Shaw who stopped by to check on the job and to see if the installers had everything they needed. I highly recommend this company for any and all of your heating and air repairs/replaces/ or just annual checks. Thank you so much.

Great little company with lots of experienced staff and a strong and personable leader in Christopher S. I dealt with Christopher, Beau, Jose and Marshal, and each one of these gentlemen treated me with the utmost respect and kindness.
I purchased a heating and air conditioning package as well as an additional return. The installers were here right on time. They were so professional and explained exactly what they were going to do throughout the process. I had lots of questions and the installers had all the answers. I was so impressed with the depth of their knowledge and their ability to explain in layman's terms what was going on in their process of installing such a system.
I would also like to add that the crane arrived right on time. All debris was neatly stacked and then picked up in the afternoon while the installers were still on the premises.
This experience was the BEST I have ever had with a service provider. I highly recommend this company to anyone who cares about their home and themselves!

It's November 2022 and after two years & four months my new thermostat decided to go a little cockeyed. Nick E. came out and deduced a problem with the thermostat and within 24 hrs. had the new thermostat installed and running like a champ!
What more can I say except these folks are the absolute best at what they do and truly the nicest staff all around. My pleasure working with them this Fall.
Thanks, Sandi D.