Jason and Dave were easy to get ahold of with all my questions. Gave me options and explained the benefits of certain upgrades. Davon and his crew did an excellent install job for me. They were always on time, cleaned up after each day. Explained everything on the system to my wife and I. Will definitely be using them in the future.
Our service technician was very professional and answered all of our questions. No high-pressure sales tactics, but definitely provided us with great service as well as a little education on options and industry standards as we determine whether to replace our full HVAC system. Will definitely use Fire n Ice again.
Great company to work with. Responsive, understanding, and competitive pricing. Frankly it was like working with your buddy next door. And the installation team was fast, efficient and clean. Great experience overall.
Called this company because of a recommendation. They set my appointment and arrived same day. Corey was super professional and got right to the point. I know he could tell I have no knowledge of HVAC, yet did not try to take advantage of my situation. I am happy to recommend businesses with service such as this, and if it continues, will use no other company for my HVAC needs.
I’ve used this company before with good results so turned to them when it was time to replace my 30year old a/c system. They were very responsive, polite, addressed all of my questions and had me back up and running quickly.
Wow these guys are amazing! Our AC unit just started blowing warm air yesterday evening on a warm winter day, so this morning I looked on yelp and found fire n ice heating and air they were rated 5 stars so I gave them a call and they had 12-2 appointment available so I booked that. At 12:30 two guys show up and ask me to turn our AC on and they go up on the roof and a couple minutes later I feel cool air coming out of the vent and then one of the techs came to the door and told me it was just a tripped breaker and that there was no charge. I fully expected to pay for a service call and had no problem at all with paying for it, I even told him he had to drive over here but he said no charge. This really shows me why fire n ice is rated with 5 stars. Thank you guys so much!
Simple and attentive appointment scheduling via phone, technician communicated and arrived on time. Technician worked through the problem and solved what others couldn’t, or wouldn’t, by simple process of elimination. Repair was simple, required no new parts and bill was reasonable. Thank you Fire & Ice from a very satisfied Norco resident!
Matthew Trapp
Jason and Dave were easy to get ahold of with all my questions. Gave me options and explained the benefits of certain upgrades. Davon and his crew did an excellent install job for me. They were always on time, cleaned up after each day. Explained everything on the system to my wife and I. Will definitely be using them in the future.
E. McMurtry
Our service technician was very professional and answered all of our questions. No high-pressure sales tactics, but definitely provided us with great service as well as a little education on options and industry standards as we determine whether to replace our full HVAC system. Will definitely use Fire n Ice again.
Erick Bryner
Great company to work with. Responsive, understanding, and competitive pricing. Frankly it was like working with your buddy next door. And the installation team was fast, efficient and clean. Great experience overall.
Aaron
Called this company because of a recommendation. They set my appointment and arrived same day. Corey was super professional and got right to the point. I know he could tell I have no knowledge of HVAC, yet did not try to take advantage of my situation. I am happy to recommend businesses with service such as this, and if it continues, will use no other company for my HVAC needs.
Sharyl Murdock
I’ve used this company before with good results so turned to them when it was time to replace my 30year old a/c system. They were very responsive, polite, addressed all of my questions and had me back up and running quickly.
Greg Mac Donald
Wow these guys are amazing! Our AC unit just started blowing warm air yesterday evening on a warm winter day, so this morning I looked on yelp and found fire n ice heating and air they were rated 5 stars so I gave them a call and they had 12-2 appointment available so I booked that. At 12:30 two guys show up and ask me to turn our AC on and they go up on the roof and a couple minutes later I feel cool air coming out of the vent and then one of the techs came to the door and told me it was just a tripped breaker and that there was no charge. I fully expected to pay for a service call and had no problem at all with paying for it, I even told him he had to drive over here but he said no charge. This really shows me why fire n ice is rated with 5 stars. Thank you guys so much!
Richard Ladwig
Great service. Fast and friendly technicians that we've been using for years.
Field Amundson
These guys were great, made fast work of replacing a 20 year old ac unit and furnace
Victoria Vasquez
Very fast. Problem immediately fixed.
R GH
Simple and attentive appointment scheduling via phone, technician communicated and arrived on time. Technician worked through the problem and solved what others couldn’t, or wouldn’t, by simple process of elimination. Repair was simple, required no new parts and bill was reasonable. Thank you Fire & Ice from a very satisfied Norco resident!