Service Champions Heating & Air Conditioning

Service Champions has serviced our home air conditioning and heating systems since 2017. I cannot be more pleased with the level of service the technicians have provided each and every time! They represent the company well!

The technicians are professional, personable, friendly, punctual, and knowledgeable. Both Steve and Tyler really took the time to explain every detail of my heating and air systems and performed thorough inspections as well as provided honest recommendations. They were patient and enthusiastically answered all my questions. I never felt as though I was being rushed or pressured to buy a product that I did not need. Furthermore, Steven really worked with me to ensure that I received the best deal on my replacement systems.

I like it when employees of a company are genuinely happy to be a part of the team. I believe that it is important to love the work you do and to feel valued as an employee. Good job Service Champions!

I look forward to a lifelong business relationship with them.

Sincerely,

Rita

I'm happy with the service Devin Spivey did . He was very thorough in checking my system. He spent 2 hours doing his job. He explained everything to me and my son. I am please Devin.
Thank you.

9 months later and the system is no longer working.

It appears Service Champions sold us a system that is too large for the existing ducts in our home.

The only option we have been given is to spend more money to put in extra intake ducts and replace our existing feed ducts to solve a problem that was caused by their initial salesperson.

Their technicians are very nice and their phone support is friendly, be wary of their salesmen. It seems that making the sale and selling the more expensive item means more to them then selling the appropriately sized system for your home.

As of now we are left with a warranty for a system that we have been told will never work correctly as-is, a house that becomes sweltering with no way to cool it off, and a solution offered of "pay us more money".

Update:
I was contacted by a manger and two very nice and professional tech came to my home. They spent 8 hours fixing intakes and vents. The I was not charged anything for this as it is covered under their warranty/guarantee

This time the AC worked for over an hour before during off and refusing to turn back on.
Fifth appointment is set for 24 hours from now so I get another day of no air conditioning.

Juan did an excellent job inspecting and recommending the needed service. He was great to work with and explained all possible options for our aging HVAC system .

Technician, Jesse, was great. He was communicative throughout the maintenance check.

Everyone we met from Service champions so far, has been extremely friendly, professional and informative. It has been a very good experience as a customer.

Stephen Fike was very profesional, responsible, on time and very friendly.
He help us to understand our new system
and make it so easy for us all the way step by step. Also his assistant Rodrigo, was very friendly and responsible too. Both of them make it a great team
Thank you so much!!!!
Stephen Fike!!
Excellent Service!!!!!

Mr David was friendly & excellent, he did his job honestly & answers my all questions. I am completely satisfied with his performance thanks once again for the work he performed.

Best Service Ever!
We just had the most amazing “White Glove” Five Star Experience! Just a few days ago we had a personal consultation and a complete Analysis of our heating, air conditioning, venting and insulation status at our home in Benicia. Our entire HVAC System was original and all except for our undersized compressor nothing else had been upgraded since 1979. So, we decided it was time to modernize our whole house. Scott and Ray put a system design together to completely renovate our entire home using ALL AMERICAN MADE products including a 5 ton AC, Lennox heating system, all new vents, a whole house fan and a complete clean out/sanitization and installation of R38 insulation in the attic. All of this was scheduled to take place over a 6 day timeline. Then... WOW! Yesterday was day 1. Washington and his 6 man crew showed up around 8:30 am and went to work. Talk about a Rock Star Team! By 7 pm EVERYTHING had been professionally installed and we were enjoying the most comfortable environment our home has ever had. I forgot to mention that 5 of our 13 vents had hardly ever been able to deliver enough air to make a noticeable difference in any of our downstairs rooms. Now they all enjoy an even temperature and we are looking forward to soon having friends and family for a stay in our guest room. Amazing work you guys! A 6 day job in just 1 day! We couldn’t be happier. The last step will be having the new attic insulation installed next week. So, I guess you could say a 6 day job in just 2 days! Thank you so much you guys. We are your biggest fans and walking billboards. You and your company are simply the best!
Blessings,
Michael & Jeannie Mau
PS: And that’s not all. We look forward to seeing your Service Champions truck at our home each month when your technician stops by to service our new system. You guys are awesome!

Bennett was great for our annual service cleaned everything nicely and showed us pictures of how everything looked. Been customers for 5 years and great service from this business always👍