Real Cozy Air

My AC unit is not working few days ago and heat is starting here in Santa Clarita. At first I called my previous HVAC repair person who fixed my AC unit last year. This time it didn't work since it will require compressor replacement which is few thousand dollars as he mentioned and he works alone so, my best option is to find a second opinion with another HVAC repair expert.

I called Real Cozy Air and have a chat with Chris. I found this company on Yelp where all reviews are 5-Star, nothing else. Unbelievable right? 70+ reviews and just 5-star is totally awesome, I told myself - so why not try this company and have him check my AC unit. Two repair person name John and Diego came Tuesday after scheduling in the next day. They tested the condenser outdoor and fan coil at the attic area. These two guys come up with similar recommendation to replace the motor or replace the entire split-system unit since it's a 20 year old AC.

Called Chris that day and get the quote done right away. I don't think twice with my decision to go ahead replacing the unit since Chris and his team give me several options ahead and I've done my research already. I think Chris told me they require at least 3-days to order the AC Unit expedited and installed them Friday the same day.

Friday came very fast and Chris Team is at my door by 8am yesterday. It's a five person team but I only remember the first three Ernesto, Eric and Benito since the other two person came little late and didn't ask their name. Construction started and have all the safety precautions provided on floor including their shoes be clean putting some protection in it. I like this idea.

I worked at home most of the time doing my electrical design engineering and I have several project deadlines to submit to my Client this day, so I haven't even check every detail of their construction. It's already mid-afternoon when I just took a break and check the outdoor condenser installed. Unfortunately, it didn't pass my fist check and send the message to Chris that the outdoor condenser doesn't looks good since it has several scratches on the side. My first thought is: this is a 2nd hand AC unit, however, Chris explain to me that his team had a hard time getting the equipment at the backyard since the door opening is too narrow. To make the story short, Chris called a Crane company and replace the outdoor condenser with the brand new condenser unit without a single scratch - the same day and have it delivered and installed perfectly.

The outdoor condenser installed nicely clean. I have a very nice sleep last night, wake up this morning and continue working right now with my other 20 projects. The very good thing about this Real Cozy Air company is their professionalism. These team of young guys knows their boundaries, they can control their feelings if something bad happen and not blaming each other for what happen. They just fixed the problem and move forward. This is what I loved with this Team. I would recommend them to my family and friends and to all my colleague in the industry. I worked with several contractors but this team are real good. Keep up the good work !!!

Super happy and satisfied with Real Cozy Air. My kids and I couldn't sleep with the heater out. Wasn't sure what was the issue. My husband was unable to tell what the issue was with our heater system. I inquired with 4 local companies late night after hours. Surprisingly Chris responded within 30 minutes. Scheduled an appointment for the following morning. His team was super polite and respectful. Pricing was reasonable and they were able to fix the issue within less than 2 hours. Thank you! Highly recommended.

My heater was only working sporadically. I called the company and they sent a technician 2 days later. She was here for about 20 minutes tops. She left, I paid them and then they sent me an estimate for an entire furnace replacement for $15k. I am retired lady living in a mobile home park. I don’t have $15k. The tech didn’t offer alternative solutions. But that’s what I need at this point so my cats and I can stay warm. I will find it. Just not with them.

I would recommend this to my family and friends they came fast when I need them to come out friendly and nice and humble people also they are so polite and friendly they make sure everything is okay and they call to check up on you to see if everything is still working to

Chris and his team have repeatedly shown up for us and gone above and beyond. I've been recommending them to everyone in the area.

Andrea and Chris were great and professional. The team installed the new system professionally with a lot of attention to detail. We are very happy with Real Cozy Air and definitely recommend them!

I highly recommend Chris and his team. Both he and Jan sourced the problem with my AC unit, walked me through the solution, and charged an extremely fair price for services. Prior to hiring them, I spoke with Chris about how important honesty and transparency was to me, and he could not agree more. He's a real standup guy. You'd be lucky to have the chance to work with him!

These are the most professional, respectful, courteous, honest, and capable HVAC people we’ve ever worked with. They are fair and again so honest. Another firm had been here claimed we needed extra work done, and I asked if Teal Cozy could do the same work and they said yes of course. When they got here they showed me that it wasn’t true, the other company had lied and the extra work wasn’t needed. They only charged me a small fee for coming here and checking it out and doing some cleaning of the system while they were at it. Extraordinary people, great company. I absolutely recommend them!

The communication level was outstanding. They said when they will be there, and they were there when they said they would be. The repairs were done promptly and the price was decent. I would definitely use Real Cozy Air again and refer them to others as well.

Really satisfied with the service that was provided to me. The technicians that came to my office were very polite and really informative. Got right to work on the problem and showed me a step by step process to show what was wrong with my AC & repaired the issue. Would highly recommend them for your AC needs! Thanks Mario and Chris!