Service Genius Air Conditioning and Heating Chatsworth

A knowledgeable professional showed up on time and clearly communicated all of the issues and the options I had to consider. Service work rendered was done quickly and thoroughly. My technician shared before and after pics of all the work done. Great experience.

We like absolutely everything about Service Genius, beginning with their installation of new systems some months ago. Recently, Andrea G. helped us get an emergency appointment and their technician Zack M. was totally true to what it says on his truck: "Genius Inside." We thank them both so much for their help, and on a super busy holiday weekend, too!

The tech was nice, but he damaged the ceiling tiles. Cracked a tile and tried to wipe condensation stain on another tile and made it look worse. He did not mention these issues before he left and I noticed when I checked. Would be nice if the ceiling tiles can be replaced.

Following up from 10 months ago. I was told for the charges I paid included a maintenance package for 5 years. This would allow my AC/heater to work efficiently because they would have scheduled maintenance. I have missed the last two maintenance visits because right at the last moment the technician canceled due to some emergency. Today it is 87°. I have no AC and when I called them the soonest appointment I can get is five days from now. The fact that they push on getting the maintenance package, but do not honoring the service and efficiency of my unit is beyond me. Poor business practice. Extremely dissatisfied with the service package.

Zac arrived to check for a suspected leak in our HVAC system. Zack was very professional, , and knowledgeable.walking is through his systems check and answering our questions. Luckily we didn’t have a leak! I would have no hesitation requesting Zac if we have trouble w our HVAC in the future.

I had a new HVAC system install by another company and have been having problems for about a year before I reached out to service genius to get a quote for repairs. The previous company has attempted repairs 8+ times and still did not get any results so eventually I decided to get some second opinions. Zack came out from service genius to try to diagnose the issues with my system and immediately just at looking he was able to see problems with both the install and the material that resulted in my system not functioning correctly for about a year. If you have ever dealt with a bad contractor who did a bad job you can imagine the relief I felt after Zack was able to point out the potential problems with the install that other contractors were not able to do even after multiple attempts with various companies. I have had my home for about a year and given how much of a fixer upper it was I have being working with lots of contractors. Zack has been by far the most knowledgable and trustworthy person that has done work on my property. I would use service genius again just because of how impressed I was with Zack's work (y'all better be giving this man a raise). After the repairs were complete the system has been working better than it has before. I didn't even realize how poorly it was working before Zack fixed it until I was able to use it after a proper install. Not to sound dramatic but this felt like a gigantic relief on my sanity especially that summer is on the way here in socal. The time/effort/stress I have spent dealing with the previous company has been a nightmare (still ongoing with the contractor board and bond) but now at least I get to have heating and cooling . Thanks Zack you are the MAN! If I could give more stars I would.

I cannot say enough good things about Service Genius Air Conditioning and Heating. We had an issue with our furnace and they were able to dispatch a furnace repair technician within the hour! They also fixed the problem quickly and efficiently. It has always been a positive experience dealing with their company - from customer service to quality of work.

I highly recommend Service Genius Air Conditioning and Heating. We had an emergency with our air conditioner and they came to our rescue. Their crew was professional, knowledgeable, and extremely friendly. They went above and beyond to get the job done quickly and efficiently, even though other companies were a week out. We are so thankful for their great air conditioning repair service.

Mr.Estrada was excellent. Business like as he explained what he would do. Installed two new Nest thermostats… over $450. For free. Thank you very much

Loved these guys! Responsive and honest on the phone. Joe thoroughly looked at my HVAC system and presented the ways I can repair it most economically. I could tell he's very knowledgeable and takes his work seriously. After a few bad experiences, so glad I finally found great HVAC service!