Grainger Industrial Supply

Excellent customer service
Lady was very knowledgeable about what I needed
Thank you

Went here to purchase some steel rods. Salesperson was the the laziest rudest person on the planet. Needed 3/8" by 6 foot, wouldn't look up the part number. Attitude all the way. I wont be returning. Most of the good reviews for this location were years ago.

Excellent customer service 👏. Cynthia very helpful and friendly and pleasant. We got the product that was needed for our well water pump. Thank you. June Perkins

I ordered 5 items th Grainger by phone. I was told they'll be in stor in one or two days by 8 a.m.
Went to the nearest store(16 miles round trip), the order is here! Ooops! It misses 3 out of five! I had to tell them, they didn't know. That was Friday. Come back on Tuesday. I take a business card so I can check before coming back. The only phone number (800) in an out of state office. Gine order #, yes they are ALL in. I ask her to check with the store to make sure(she can not give me the store phone number!?!). Put me on hold for 15 mi, so I hang up and go to the store. Ooops! One item not in yet! Each time it's UPS fault, not the incapable personel I get in touch with. People, you decide! I for one, am not going back!

Website sucks. No longer has that many pictures. So I call. The part cost double of any where else and they would have to order it from the manufacture. Grainger used to be very good. In the last several years it has gotten worse. Pays to do a Google search with the part number as it will often provides a lower cost option in stock somewhere else. Likely saving both time and money for a little leg work.

Great Customer service - Jack totally took care of me and spent 30 mins trying to find the right motor for my fan. He was great and very very patient.

Has everything you may need for machinery, tools, electric power equipment and otherwise.
Great service & 2nd day order of parts.
Good for industrial businesses and hard to find parts.

Great place to pick up online orders

Excellent customer service. Salesman Jim and his supervisor went out of their way to accommodate my request.

Helpful and business like couldn't ask for more.