Savannah from Tokay H&A called and offered a maintenance program for my system. With her professional knowledge and cheerful attitude, she sold me on the program right away. At the appointment time, Bran showed up and busily set to work checking out the heater and AC. He changed the filter, and was efficient and thourough. He presented the paperwork, explained what he had done, and headed out the door with a wave and a smile. Great customer service all around!
I used Tokay Heating & Air to replace my HVAC unit. Not knowing the pricing, I originally thought I could get a unit installed for $5k, but after upgrading the unit, it was nearly $20k. I bit the bullet and went with them without shopping for a few reasons, I felt confident that they were one of the better companies in town, and I talked myself into the long-term savings the new system would provide over the next 10 to 20 years of living here. Overall I am happy with the purchase, our city bill is down about $200, and I've been running the house at a lower temperature.
When my elderly Dad called Tokay Heating and Air to let them know his heater was not working. Tokay Heating and Air came out and in 48 hours had us up and running including ordering parts and installation. I can not say enough good things about Brian who not only showed up exactly when he said he would, but also diagnosed the problem of a broken fan motor that needed to be replace while being sensitive to the cost of the repair. When Brian was contacted by the parts department to ship out the fan motor they almost shipped out the wrong part but thanks to Brian verifying the order that was not the case. Thanks Brian for going above and beyond with your customer service. To Nadia and Suzie in the office thank you both so much for being so friendly and courteous keeping us informed every step of the way! We will never go anywhere else for service and maintenance! We will continue to use Tokay Heating and Air!
We had a whole new system installed and couldn't be happier with the quality of work. Brian and his team did great and I'll be referring this business to friends and family.
You won’t find a company as honest and reliable as Tokay Heating and air,very caring people and employees will work hard to repair your problem they did it for me and they will do for you. I will always refer people to Tokay heating and air
The technicians from Tokay Heating and Air have consistently arrived at their scheduled appointment time, never have we had a delay. They perform their assessments quickly and thoroughly, and have always taken the time after their inspection to discuss their findings with me. I truly trust in their expertise, and their seasonal maintenance program is a hit with me! I highly recommend this company for your service and repair needs.
We have received biannual checkups for more than 10 years and a few years ago we purchased new heating and air conditioner. We have had a couple issues over the years and every time, they responded quickly and efficiently to meet our needs. Every service person has been professional and friendly. We highly recommend them
I was referred to Tokay heating & air by Lowes. We are very happy with our replacement HVAC system. The staff at Tokay are very helpful and recommended a system which fit our needs. they didn’t try to upsell us on a larger system like one of their competitors. They offered the complete system for 8k less than the competition. The install was done in one day. The crew was professional and cleaned up after the job was done. The city inspector even complemented the quality of work. I highly recommend Tokay heating and air.
My AC went out during 111 degree heat wave. They returned my 8 pm call immediately and a service person came the next morning. They gave me an estimate. When the part arrived they informed me the damage wasn’t as extensive as they thought and only charged me 1/3 of the estimate. They were the only company who ever returned my call, I left messages at five Lodi heating and air companies. Tokay Heating and air were responsive and prompt. This is an extremely honest company with fair prices and professional staff. I will never go anywhere else for service and maintenance!
Mary Day
Savannah from Tokay H&A called and offered a maintenance program for my system. With her professional knowledge and cheerful attitude, she sold me on the program right away. At the appointment time, Bran showed up and busily set to work checking out the heater and AC. He changed the filter, and was efficient and thourough. He presented the paperwork, explained what he had done, and headed out the door with a wave and a smile. Great customer service all around!
Vineyard Floors
I used Tokay Heating & Air to replace my HVAC unit. Not knowing the pricing, I originally thought I could get a unit installed for $5k, but after upgrading the unit, it was nearly $20k. I bit the bullet and went with them without shopping for a few reasons, I felt confident that they were one of the better companies in town, and I talked myself into the long-term savings the new system would provide over the next 10 to 20 years of living here. Overall I am happy with the purchase, our city bill is down about $200, and I've been running the house at a lower temperature.
Rosemary Vargas
When my elderly Dad called Tokay Heating and Air to let them know his heater was not working. Tokay Heating and Air came out and in 48 hours had us up and running including ordering parts and installation. I can not say enough good things about Brian who not only showed up exactly when he said he would, but also diagnosed the problem of a broken fan motor that needed to be replace while being sensitive to the cost of the repair. When Brian was contacted by the parts department to ship out the fan motor they almost shipped out the wrong part but thanks to Brian verifying the order that was not the case. Thanks Brian for going above and beyond with your customer service. To Nadia and Suzie in the office thank you both so much for being so friendly and courteous keeping us informed every step of the way! We will never go anywhere else for service and maintenance! We will continue to use Tokay Heating and Air!
Jessica Bolt
We had a whole new system installed and couldn't be happier with the quality of work. Brian and his team did great and I'll be referring this business to friends and family.
Helen Delgado
You won’t find a company as honest and reliable as Tokay Heating and air,very caring people and employees will work hard to repair your problem they did it for me and they will do for you. I will always refer people to Tokay heating and air
Cory Silva
Love these guys. They showed up on time, were very friendly, and did great work. I look forward to using them in the future. Thanks again guys!
Daniel Lane
The technicians from Tokay Heating and Air have consistently arrived at their scheduled appointment time, never have we had a delay. They perform their assessments quickly and thoroughly, and have always taken the time after their inspection to discuss their findings with me. I truly trust in their expertise, and their seasonal maintenance program is a hit with me! I highly recommend this company for your service and repair needs.
Maria Horner
We have received biannual checkups for more than 10 years and a few years ago we purchased new heating and air conditioner. We have had a couple issues over the years and every time, they responded quickly and efficiently to meet our needs. Every service person has been professional and friendly. We highly recommend them
Richard Pimentel
I was referred to Tokay heating & air by Lowes. We are very happy with our replacement HVAC system. The staff at Tokay are very helpful and recommended a system which fit our needs. they didn’t try to upsell us on a larger system like one of their competitors. They offered the complete system for 8k less than the competition. The install was done in one day. The crew was professional and cleaned up after the job was done. The city inspector even complemented the quality of work. I highly recommend Tokay heating and air.
A cecchetti
My AC went out during 111 degree heat wave. They returned my 8 pm call immediately and a service person came the next morning. They gave me an estimate. When the part arrived they informed me the damage wasn’t as extensive as they thought and only charged me 1/3 of the estimate. They were the only company who ever returned my call, I left messages at five Lodi heating and air companies. Tokay Heating and air were responsive and prompt. This is an extremely honest company with fair prices and professional staff. I will never go anywhere else for service and maintenance!