Eagle Air

Eagle Air has been very cooperative and communicative about their timeline. The guys were great! This morning they arrived early and worked efficiently. All there guys were courteous, professional and wore their masks when I was present or the came in the house. I would definitely recommend them to others.

Alex was professional and knowledgeable. He acknowledged we had an older system that was still workable. He did feel our system would be enhanced by a major part that controlled the start-up of power to run both air and heat. He was right. We immediately noticed our heat comes on quickly now without delay. We felt our call for check-up was worthwhile.

Our A/C stopped working your technician came out and checked it. He pretty much told us (in detail) that our unit to be replaced. He was very polite and informative. We just bought this Home along with a Home Warranty. We need to check with them to see if we have any coverage. If we don’t, we will call you immediately to have unit replaced. If the Company who sold us the Warranty is going to cover some of the cost for repair, we will ask that they use your Company.
Overall, we didn’t get the outcome we had hoped for, it was still a pleasure working with your technician.
Stacie Jo Enríquez

We live in Pleasanton, CA and needed emergency service on 4th of July weekend. After calling so many companies, Eagle Air was the only one who would send someone out. Our technician, Garrett is a real expert and easy to talk to. He carefully examined our 40 year old HVAC unit on our roof and clearly explained in detail every issue so a novice like me could understand the parts of an air conditioner unit and exactly what the problem was. The motor was really difficult to get to but he did not give up. He was able to take care of everything within a couple of hours and we now have our air conditioner working again! I highly recommend this company and would have given them and Garrett more than 5 stars if I could. THANK YOU!!!

This visit was my first as part of an annual HVAC maintenance contract. The technician, Howard, was prompt, courteous, professional, and thorough. I felt confident in his work and recommendations. He replace several defective or damaged parts as necessary for my 20 year old system as well as making several other recommendations for future improvements that I felt were not necessary at this time. He was at my home for about 3 hours, and I find my system working better already. I am very satisfied!.

I am very pleased with the entire experience of dealing with Eagle Air Conditioning, from the initial contact to make an appointment to the final written summary of the results of the service. The technician, Garrett, arrived on time, efficiently performed the maintenance of our HVAC system, answered all our questions, and explained his findings during and after the job was completed, Although we didn’t expect it, Garrett even wrote a summary complete with pictures, a chart, and description of what he did, and made
recommendations for how to make the HVAC system perform most efficiently and economically. He was polite and professional throughout and asked us before he left if we had any remaining questions. It was a pleasure from beginning to end, and we would not hesitate to use or recommend Eagle Air Conditioning in the future.

Excellent service. Very informative technician. Definitely will refer and use again.

**Update** I have reduced the rating to 4 stars. After trying the conservative approach, I contacted Eagle Air to get a quote for additional services since the simple fix wasn't sufficient. I called twice and was promised a quote via email each time, but have received no response. I'm now on hold waiting to ask them a THIRD time for a quote.

** Original post ** Garrett was prompt, professional, and took the time to explain our issue. He took a conservative approach first, minimizing cost. Great experience!

Tyler was a very good technician. He was very helpful when asked for information

Howard did an amazing job. He was prompt, professional, courteous, and thorough. I appreciate him and Eagle Air!!!