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Eagle Air Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kristen Threlkeld

Tyler arrived to our house right on time and was really kind while listening to what was going on with our furnace. He is obviously very knowledgeable and was able to call and check on a part while we chatted in the garage. He truly went far above and beyond with his help at our house today and I couldn't be happier. We'll absolutely call Eagle next time.

Dale Billy

We have used them to service and maintain our HVAC system for a few years now. They are always courteous, prompt and professional.

Sharon Beckley

We have been customers of Eagle Air for many years. They are professional, explain everything they did, reliable, and honest. Garrett has come to our house the last few times to conduct maintenance. Hard worker and very professional. Highly recommend

Christopher Dilling

Regular HVAC maintenance is very important. Eagle Air is only vendor I trust to work on my HVAC system

Amy Ellis

Eagle Air did the full replacement of our system years ago and we have been using them for maintenance since. Great experience all the way around!

jason byrd

Trevor did a thorough job analyzing my system and coming up with possible solutions.

Clennita Justice

Tyler was great. He was straight forward and clearly explained the status of our AC units.

Jill Buck

I've been using Eagle Air for HVAC maintenance for years, and I continue to have a great experience with everyone I interact with at the company. They are friendly and helpful when I call for appointments; I've never had anything but pleasant interactions. And the service technicians are knowledgeable, professional and willing to answer any questions. This week, Garrett, did preventative maintenance on my air conditioner - which is a dinosaur - and did a fantastic job. I would recommend Eagle Air to any friends and family. I trust them!

jennie malinowski

Outrageous charges, but excellent technician and scheduling.

Eagle Air recently replaced a "high temperature limit switch" on my gas furnace. They had made an estimate of $596 for the service before the repair. Since our house was cold and I did not know the possible complexity of the work before hand, I authorized the repair by one of their technicians, Trevor. Trevor was excellent, prompt, knowlegeable - just great. And the scheduling of my repair was done on time, quickly and efficiently. However, the value/cost of the repair was different matter.

The repair took only 5 minutes; I found out that the online price for an OEM switch was about $20. Even though such repairs are quoted by the job, with no labor/parts quoting like an auto repair shop, the effective labor charge is just astronomical for a job requiring removal/replacement of just two screws and two electrical connectors. Afterwards I called Eagle Air and had a heated discussion with their Service Manager, who explained to me the high overheads involved in running such a company.

I do appreciate that running a business is difficult in these post-Covid days, but I would advise anyone considering using Eagle Air - or any other A/C firm - to get a detailed explanation of any work proposal cost breakdown. I did not do that, and that was on me. However, it is certainly an awakening experience to find out that a simple component requires a labor rate likely higher than that charged by a brain surgeon!

I am wiser for this experience. Other A/C firms may charge about the same as Eagle Air did, but I will never use Eagle Air again.

bill cote

I had a very intermittent problem with my furnace shutting off.
Howard was awesome. Took a couple times to isolate the problem but finally with his tenacious troubleshooting he finally found the problem which was a control board gone bad. Replaced the board and now trouble free! Thanks Howard and Eagle Air!

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