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CastleWorks Home Services Reviews - 68

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paddy Looney

Angel was excellent, he was v professional & polite. Worked until after midnight to finish the job (!), replacing our broken gas water heater w an electric heatpump. Quality soldering & pipework also.
Company-policy wise, they showed up quickly : same-day call-out & next-day repair.
Well recommended & would absolutely use them again.

Ken Chen

Luis Valencia did an excellent job on replacing my water heater! He was very patient on explaining the details. Many thanks, Luis!

Tina Talbot

Mark Perreira was very helpful and knowledgeable. He arrived promptly and was great to work with. He patiently explained and showed us everything.

Nimit Goel

They are the best water heater company in the Bay Area period. Not only their quotes are competitive but their service is exemplary too. Moreover their technicians are awesome, Giovanni for instance who replaced our water heater was quick, Knowledgeable, efficient and extremely well mannered. They will be my go to plumbing company from now onwards.

Aris P

Louis did a great job fixing our water heater today. He stayed in late to complete the job, very professional and he was very kind and considerate. Excellent

Ankit Seth

We used this service to replace our water heater. Luis (Valencia) was extremely professional, knowledgeable, and transparent. He gave us all the options that were available to us, finished the actual installation work in a very timely fashion.

Would easily recommend both Luis and this service to anyone. Very satisfied!

Dipesh Chauhan

We had some water leakage issue area around water heater so we called them to inspect water heater. without doing any due diligence technician asked me that water heater is leaking and you have to install new one. we installed new one but still found water leak is still there. later we found out that leak was not at our end but it was from other source. without any reason i had to install new water heater just because technician didnt do proper inspection. I will not recommend anyone to use their service.

Karen Fox

Affordable water heater was very responsive when our old Kenmore water heater broke and Sears wouldn't help us! They provided great information, options, and fast service. Staff were very professional clean, efficient and friendly following all Covid protocols. Christian was great, answering all my questions and showing me all the steps of his work including county permits and code requirements.
Great job!!

Alex Katsman

Bilal did an outstanding job replacing our water heater. Christian was great to communicate with. Thank you for coordinating.
Highly recommend!

Nelia Asada

Luis Valencia was very knowledgable of the product he installed to replace the broken water heater. He’s very professional. He patiently and fluently explained his procedure from beginning to end communicating the expected result at every stage. He takes pride of his skills set. This job was executed and accomplished with excellence.

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