CastleWorks Home Services

Excellent service !!!
Romeo Travis checked our existing water heater and found it to be faulty and out of date. After thoroughly explaining our options ....he patiently awaited our decision. Considering cold water was our only alternative and stress was increasing....the professionalism and efficient installation done by Mr Travis was nothing less than stellar. We would recommend AWH&P to anyone requiring service. Thanks so much! MONYEA AND RHONDA

This the third water heater I've purchased from this company. The one replaced today worked great for 15 years. I decided to be proactive in replacing now.

Andres, the tech, was amazing. He was very thorough, explained every step, interacted with me to explain and select options on the installation. Also, he was very safety conscious.

Upon completion of the installation he provided step by step operation instructions. He also was very pleasant to work with and provided superior customer service.

Chris, the field supervisor, was my first direct contact. He arrived well within the promised 2- hour window. He was also very pleasant and professional. He explained everything and thoroughly answered all my questions. His hand off to Andres was very efficient and thorough.

As noted, I am already a repeat customer. This time, the overall experience far exceeded my expectations which were already quite high.

In a word, call them first if you want everything done right the first time.

Bilal is simply awesome. He is professional, enthusiastic and knowledgeable. Affordable water heater is really blessed to have Bilal as their employee. Very recommendable.

Steve and Andres are so helpful and courteous. They replaced our water heater and walked us through all the things that we should look out for in the future to prevent another water leak. Great service.

Andres did a great job installing my water heater on the same day I requested. He explained everything to me and was very neat doing the job. He is very patient and careful. Thank you Andres

Luis Installed a water tank for us and it worked very well and it’s a really nice guy

Christian was the technician for my heater replacement. He has clearly explained the problem and the cost for different package types. Very patiently answered to all our questions and completed the replacement in 2 hours. Great professionalism!!

I don't know why it got 5-star review in Google when it is 2-star at best in Yelp! I got a quote for $9,500 for commercial water heater - I was desperate and if they had the water heater available that day, I would have agreed and paid it right away. I guess the weekend worked in my favor. I did some research and found out the Commercial water heaters are not $10K expensive. I called on Monday and price came down to $6,500 but it is still on the higher end of what I got quote from other companies. I wanted to really go with this company since I already paid down and didn't want the hassle. But I went with company who pride themselves with being honest. To their defense, they are under new management now. Also, one I signed up for initially has a lot of extra warranty and services - but they had me believe I needed it.

Christian was awesome! Our water heater went out in the late afternoon and by 10am the next morning our new one was up and running. Great experience from start to finish.

Hi, just want to leave a good review for the folks that came out to install a new water heater at our place on September 19, 2021. The invoice number is 77838787. Please thank Abed Sarari & Bilal Yahou. We are very pleased with the work and the heater.