Ryan and his team (Sal and Jesus) installed two 5-ton Mitsubishi ductless systems in my home as part of a renovation—this took several weeks so I got to know the crew and their work well. This is a large and complex system with 10 zones, installed with care, good communication, and technical expertise. As a client with a strong technical background (physics PhD) and experience with these systems, I appreciated the attention to detail. As the job progressed, Ryan took time to listen and respond to any and all concerns and questions. I also applaud the crew for their attention to keeping areas of the home clean with plastic, vacuuming, and floor protectors—this is really appreciated in a home with young children. I spent months designing and bidding this job (including interviewing references) and I am happy I selected BACC.
We needed repairs on our AC, and technician came out on the first business day, checked and repaired the issue, explained the remedy, and noted what to look for if there are future issues. He was also very respectful of the space, family, and dog.
Ryan gave good solution to the noise issue, cared the working surroundings in removing and reinstalling the various components, and finished the job within couple of hours! Friendly and helpful.
Our thermostat stopped working this morning, and it’s cold! The person who answered the phone was helpful and got me a same day appointment (on a Friday afternoon). The technician Juan was helpful and courteous and was able to fix it right away. Also gave me some helpful tips. We used this company for our ac install in the spring too and they were great and had the most competitive price. Highly recommend them.
Good communications, VERY unfortunate delay of more than 2 months for outdoor compressor unit, apparently due to "unavailability." Other than that, very solid workmanship, and excellent technical expertise. Were it not for the delay, review would be 5 stars.
The representatives of this company were very knowledgeable when we first inquired. The installation workers were efficient and very respectful of the people in the household.
They answer the phone and are polite and responsive! No robots! I thought my heater was broken but it turned out to be me not using the thermostat properly! Ryan came out and showed me how to use the complicated thermostat … he’s polite, pleasant and knowledgeable. This is a great company!
A small business team that works hard and cares about the service they provide! Wonderful customer service team, responsive, helpful, professional, the system works as promised. Highly recommend as good service is hard to find! Thx Bay Area Climate Control-we love our new HVAC and Heating system!
The whole experience in dealing with Bay Area Climate Control was very pleasant, from Brenda in the office, to Bill (who explained everything), to Ryan (who did the installation); they were proactive in communicating through every step of the process. Thank you!
Bay Area Climate Control is my go-to when ever I need any HVAC servicing for either my home or business. Ryan is very knowledgeable and their service fees are always fair and reasonable. Highly recommend!
michael hansen
Ryan and his team (Sal and Jesus) installed two 5-ton Mitsubishi ductless systems in my home as part of a renovation—this took several weeks so I got to know the crew and their work well. This is a large and complex system with 10 zones, installed with care, good communication, and technical expertise. As a client with a strong technical background (physics PhD) and experience with these systems, I appreciated the attention to detail. As the job progressed, Ryan took time to listen and respond to any and all concerns and questions. I also applaud the crew for their attention to keeping areas of the home clean with plastic, vacuuming, and floor protectors—this is really appreciated in a home with young children. I spent months designing and bidding this job (including interviewing references) and I am happy I selected BACC.
Breanna Jones
We needed repairs on our AC, and technician came out on the first business day, checked and repaired the issue, explained the remedy, and noted what to look for if there are future issues. He was also very respectful of the space, family, and dog.
Young Old Zhang
Ryan gave good solution to the noise issue, cared the working surroundings in removing and reinstalling the various components, and finished the job within couple of hours!
Friendly and helpful.
Kelly Quinn
Our thermostat stopped working this morning, and it’s cold! The person who answered the phone was helpful and got me a same day appointment (on a Friday afternoon). The technician Juan was helpful and courteous and was able to fix it right away. Also gave me some helpful tips. We used this company for our ac install in the spring too and they were great and had the most competitive price. Highly recommend them.
Peter Baumgart
Good communications, VERY unfortunate delay of more than 2 months for outdoor compressor unit, apparently due to "unavailability." Other than that, very solid workmanship, and excellent technical expertise. Were it not for the delay, review would be 5 stars.
Dave S
The representatives of this company were very knowledgeable when we first inquired. The installation workers were efficient and very respectful of the people in the household.
I would recommend their services to others.
Jennifer Ring
They answer the phone and are polite and responsive! No robots! I thought my heater was broken but it turned out to be me not using the thermostat properly! Ryan came out and showed me how to use the complicated thermostat … he’s polite, pleasant and knowledgeable. This is a great company!
Rachel A
A small business team that works hard and cares about the service they provide! Wonderful customer service team, responsive, helpful, professional, the system works as promised. Highly recommend as good service is hard to find! Thx Bay Area Climate Control-we love our new HVAC and Heating system!
The Chows
The whole experience in dealing with Bay Area Climate Control was very pleasant, from Brenda in the office, to Bill (who explained everything), to Ryan (who did the installation); they were proactive in communicating through every step of the process. Thank you!
Teena Tabrizi
Bay Area Climate Control is my go-to when ever I need any HVAC servicing for either my home or business. Ryan is very knowledgeable and their service fees are always fair and reasonable. Highly recommend!