Allbritten Plumbing and Heating and Cooling

Both these gentlemen Were completely professional. They made me feel very comfortable. Both men had a lot of knowledge in their jobs they made the perfect team.
They were very respectful of my house and my dogs even loved them which is rare.

They explained everything to me and when I didn't understand they explained it again in s different way and were very patient and understanding.

Because of these two gentlemen I would recommend this company over and over again.

Jesus Zozaya was the technician who serviced my unit today and he was very professional and he did an excellent job. I was very happy with his service and confident with his work. He was very professional and polite and he has the best smile.

Josh and Say came out to do my air conditioner maintenance today. I received a text message when they were on their way, they wore boot covers inside to protect my carpet, were very thorough and communicated their findings and recommendations very clearly. They even checked my air filtration bulb to make sure it was still working well. I love that they take pictures of everything to show me since my system is up on the roof where I can't see it. Thank you Allbritten!

When our a/c fan suddenly stopped in the first days of high heat the response time for Allbritten and Kevin Torres was great. Once he arrived he not only diagnosed and replaced the part needed he was very informative in all details of why it may have happened and what they were doing. He also did a full inspection of our unit to make sure nothing else was in need of repair. Overall had a great experience and would highly recommend.

We had a great experience with Kyle today. He was very polite and professional throughout the service. He took pictures and a video to explain each step along the way. He gave suggestions and options on each step and never pushed us to purchase anything unnecessary. He’s an asset to Albritten as all the other service reps that we’ve encountered through the years have been! Great company!

We have used Allbritton for minor plumbing needs for years and we're always satisfied. When I needed a major job done quickly, I called them and they did not disappoint. They get a five-star rating in my book for their knowledge of what needed to be done and the time required to accomplish the task. All of the men working on the project were professional and answered all my questions They left the house in clean condition and we are totally satisfied

To preface, the HVAC is installed and works. Everything else was a disaster. The team was unprofessional and made it uncomfortable to be in our own house as they were yelling at everything the whole time, throwing around profanity as well as tools out of frustration. Multiple team members could be heard saying that they were unaware how to install the unit. Granted they also mentioned the pre-site manager failed to provide the proper information and fittings. Rather than taking one day, the install took two days due to needing to fabricate new fittings. They had to change the plan on where to remove everything, but did not prepare the work area at all. They didn't cover the area they were working in at all and left the house covered in insulation, dust, screws, and metal slivers. They broke plant pots and tried to hide it by brushing it under a bush. They left the front yard a mess with screws, nails, and insulation laying around in the drive way, which we are still finding screws. They turned off the wrong breaker switch and never turned it back on. Come to find out, the switch that was shut off was an outdoor freezer. Everything in it was ruined.

Armando was respectful, kind, professional, very knowledgeable, timely in arriving at scheduled appointed time. Armando answered every question I asked and was very expertise and patient in his explanations to the questions I asked him.
I was extremely happy with the work he did in servicing the maintenance my air conditioner.

Zack Installed a new 50 gallon gas water heater for us. He was very knowledgeable and explained all of my options in detail. He’s also professional and friendly. I would definitely recommend him!

Great customer service. Michael Angelo was awesome. Prompt and didn't waste time. As promised called me 30 minutes prior to arrival. Came early, which was nice, Answered all my questions and made couple recommendations. Mainly for me promptness is important. Second time I've used Allbritton and both times very happy with service.