Steve Patrick Air Conditioning & Heating

My 23 year old AC unit but the dust. Talked to several contractors. Jerrod was so much more helpful with right selection including upgrading to a heat pump. The crew install was a pleasure to have in my house. My doorbell decided to to malfunction when heat pump installed and Mike brought me a New one. Awesome group.

These guys saved the day! When I woke up on a Sunday with no power to my thermostat and a forecast for 109 I desperately searched all over the internet for someone to come out the same day. While everyone else were not available despite advertising same day emergency service, Steve Patrick returned my call and had a technician at my door within hours. The technician was professional and quickly diagnosed and fixed the problem. The cost was much less than I was expecting to pay for same day service on a Sunday. I could tell that they really care and take pride in helping people.

New air/heat system installed less than 1 yr. ago…suddenly no cold air the first time I ran it this May. They were out the same day I called and fixed me right up. Thank you for being quick to assist and pleasant to work with. Took off 1 star since they installed it to begin with and a weld did not hold that was covered with foil and I could not see it.

Outstanding service. We called several places that gave us quotes on the AC unit. The other companies did not take the time to inspect my existing unit or any of the ducting to see specifically what I may need or not need. Steve took the time to gather information on my old unit to look at what size intake I currently had. While he was making his assessment he discovered the roof surrounding my AC unit had water damage. He showed me exactly where it was. It is a good thing he did because our roof could have given out because there was quite a bit of dry rot. Steve arranged for the roof to be repaired and installed the unit. Everyone who did work was professional, friendly and did a great job communicating what was going on as the repairs to the roof and the AC unit was being installed. The roof was fixed and better than ever and the new AC unit is great.Specifically I want to say thank you to Steve, Mike, Chris, Doug and the roofer Ronnie for doing an outstanding job. I will recommend this company to anyone who asks. They were honest, thorough and did a great job. If your looking to have your AC unit worked on or replaced remember the cheapest is not always the best. One of the quotes I received was cheaper but in the long run could have been catastrophic if my roof later collapsed because they failed to identify the problem. Thanks again to Steve Patrick and is quality company.

The people at Steve Patrick's Air Conditioning are great! They are responsive, and their prices are fair! I highly recommend!

Thomas and Glenn are definitely the “A” team going above and beyond my expectations. They were very thorough and professional, cleaning and analyzing our system in places no one else has. They explained everything in detail and have ordered parts for a needed repair. I will unquestionably request them next time we need Steve Patrick’s service. This is a company you can trust and feel comfortable with them in your home.

Edit to respond: thanks for your reply. So you're telling me that a tune-up is less expensive than replacing and air filter (which I said I would do myself and the technician did it anyway) and having one of the homeowners change the settings on the thermostat app while the technician watched. VERY poor value for the cost. I do not recommend this company.

OP: Summer of 2021 I was having some issues with my AC decreasing my indoor temperature below 78 degrees. So before summer of 2022 hit, I wanted to look into the issue. A tech came out and said nothing was wrong with my unit, it's just too hot outside to cool below 78 and charged me $85.

After investigating this issue myself, it turns out that I have a 2-stage AC and it was only engaging the low stage. Got it wired correctly and had a much more tolerable summer.

Fast forward to October 2022, I notice that my heater is blowing cold air. I decided to try this company again, thinking perhaps I would get a different tech and/or a better outcome. I was scheduled for 11/7 at 11:00. 2 hours after my appointment time I still hadn't heard from them so I called in and was told they've been busy because of the rain and they will get to me when they can. 2 days later I get a call at 10:11 AM saying a technician was available and to call and confirm if I would be available. By 10:15 he was already knocking on my door (while I was at work). Turns out the settings were wrong on my thermostat so I was charge $200 for an air filter replacement and for the tech to watch my boyfriend change the settings on our thermostat.

The tech was polite and seemed knowledgeable and I'm sure he's only charging what he's told, but considering I have ads sitting on my counter from the mail this week for $100 tune-ups from Lee's and Allbritten, the value for the price here just doesn't add up. I settled-up today but I feel overcharged and underserved. That, coupled with the poor communication from the office has helped me decide to take my business elsewhere in the future.

The thermostat to our AC system was not working. It was very hot outside. So I knew I needed to an AC technician to come to the house today. After calling four other companies, I called Steve Patrick Air Conditioning. Gloria, the receptionist was very positive and encouraging and said she would send Jose as soon as possible. Jose was great! He fixed the thermostat and had the system up and running very quickly. I highly recommend this company. I was very impressed!

Drives way too fast is residential zones. Hope those double speed bumps didn't do too much damage to the work van. Check out the YouTube channel called Speed Bump Olympics #23 for the video.

Our Central A/C went out while we were in the middle of an epic heatwave, AND it was a Friday evening. On Saturday morning, I started making calls at 6:28 a.m. I called two places to get VM's.
I called Steve Patrick Air Conditioning and Heating at 6:30 a.m. on the dot, and a real, live, human being, answered. We set up an appointment for that morning. When they came out, they were very knowledgeable, and they explained what was going on in terms that I could understand, as opposed to "HVAC talk."
They fixed the Condenser Fan Motor, TBH, I don't know if the price was reasonable because I would have paid a million dollars to get that thing running again, but the price was more than fair for me. And they had my air working within a few hours from when I called. I took a chance with them, having never needed this type of service before, and am very pleased with my experience.
A++++++