Rooter Hero Plumbing & Air of Elk Grove

Kyle was on time with professional attitude and customer service mind and fixed our headache kitchen drain problem within 30 minutes or so. I called them up after trying my best to unclog the kitchen sink renting equipments from homedepot but still couldn’t get it fixed. However, with the right plumber with great job knowledge, our kitchen sink got unclogged successfully. 100% satisfied!

Oliver was fantastic! He arrived on time and diagnosed the issue with my toilet. He had to leave to purchase a part but returned promptly and completed the job. He was respectful of me and my home. Would definitely use this company again.

These folks "found" leaks in my house that didn't exist so they could pressure us to opt for a housewide replacement of our hot water lines at a ridiculous price. They never provided documentation of their findings and stopped responding to me when I attempted to contact them. I used a second leak detection company that found no evidence of the leaks suggested by this company and we were able to repair the leak at negligible cost. These folks are engaging in deceptive business practices (at least) or are generally just bad at their jobs.

Ethan was very professional and did a great job

Kyle Koenig was a courteous young man with full knowledge of his profession, we just wish we could of given him a big tip he sure deserves one. Because we were so satisfied with Kyle Koenig we will use Rooter Hero Plumbing when needed, thank you.

Extremely pleased with the service!! Brandon was very affective at soothing my frustrations. He was confident in everything he was talking about, and he solved my problem in very good timing. I hope I never have issues with my plumbing again, but he will definitely be my go to from now on.

Mike Castillo was very professional, friendly, and arrived at my residence very quickly. Excellent service all around, will be my first preference always. Thank you Rooter Hero for your great service.

Thank you.

Kyle's service was 10/10! Scheduled only the evening prior, he was here the next morning to address a drainage and plumbing issue in a residence we recently moved into. He was professional, polite, knowledgeable, efficient and fixed our problem in a cost-conscious manner—which was greatly appreciated—in only a couple hours. He was respectful of our home and left zero mess or trace behind. Kyle will absolutely be our first call the next time any plumbing-related issue arises.

Excellent customer service! Fixed my problem and was super friendly. I can’t tell you how much of a relief it was having him come by. I will sleep better tonight and use this company’s services in the future!

Chris the technician was personable, knowledgeable and very professional. He answered whatever questions and concerns I have. He was very patient, was fast and knows what he’s doing.
Next time I need a plumber, I will call your company and ask for Chris. You need more employees like him.
Thank you Chris! 😍