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Rooter Hero Plumbing & Air of Elk Grove Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marie

Heroes for real! Not only were they able to send someone the same day, but Kyle fixed my issue in the quickness! He was very personable, professional and courteous. More Kyles, please! Great job!
Ps..This was my first experience with them and definitely not the last...well, hopefully later than sooner :) Thank you!

Katrina Hope

Jake did an amazing job! He was fast, efficient and very knowledgeable!

Courtney Mueller

Anthony was amazing! he diagnosed an issue we thought wasn’t even the issue and are so grateful for his help!

P Silasack

Quality service!! Above and beyond expectations definitely will be calling again for other repairs needed! Shout out to Jed

Ptrrabbit2

The gentleman was on time, very professional, knew his job, n was very reasonably priced. Was wary when I saw the company name because of the several bad reviews on Yelp but couldn't of been more pleased when he completed the job n the job cost exactly what they quoted me. I had had another company come out before them n they quoted me a price that was twice n 5 times what this company charged me for the same exact service. It just shows that not all companies are represented by their reviews on Yelp. I would recommend this company n especially this technician to everyone that needed this service. The only negative I have to report is that they were suppose to send me the receipt for the service n send me a quote for a service I asked about ni have not received either but I may be jumping the gun on that, they may sent both to my husband's email n I have just not received it yet. Other than that, I couldn't be more satisfied with this company n will use them again if the need arise as well recommending them to anyone that needs this service done.

Kayla Walker

Jed Beltran is absolutely wonderful!! I would recommend him to anyone needing plumbing assistance!! We had a shower/bathtub clog, and though we are on a septic tank property he was able to assist us with our issue. He was very thorough and knowledgeable, and he is an extremely hard worker. He cleared our clog, and even educated us on our pipes and our issues! He informed us on how our cast iron pipes catch easier than most, and after clearing our issue he was even knowledgeable enough to know what was a recent clog, and what may be attributed to previous home owners. Thanks Jed! He is seriously the best! Your company should seriously reward this guys for absolutely exceptional service!!!

Public Mode

Franklin Cain did an amazing job!
Thanks so much for your service!!!

Dianne Castor

Jed from Rooter Hero Plumbing was very professional and pleasant. For my scheduled appointment, he called early to let me know he would arrive in 15-20 minutes. He arrived promptly and told me the cost for the work before proceeding. It was a bit pricey even with a coupon. I agreed and he quickly went to work. I was pleased the with the service provided, water heater flushed. Jed said there was quite a bit of sediment collected. He recommended flushing be done every 1 to 2 years. Job well done but I recommend calling around for the price that is agreeable to you. In the long run, regular flushing preserves the life of the water heater and spares the expense of buying a new one.

Kathyleen Davis

Had amazing experience working with both Betty and Eric G. Betty kept me updated on my appointment and tech was great and friendly. Will definitely be using him again.

All Vowels

Anthony was friendly, professional, and knowledgeable. Saved my weekend! Now I’m able to do laundry again. Thank you!

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