I have used them twice now-once for a repair and now for a maintenance as my equipment is getting older and I have never had it serviced. I found them to be very professional and willing to take the time to chat a bit, but to get the job done. I needed a new part, and while he was here, he had it on the truck and still got everything done within about an hour. I really appreciate their expertise and I feel that they are honest.
We needed to replace two 3 ton HVAC systems from the early 90s. As is typically recommended, we got 3 quotes from Jaguar in Sac, Blakes, and Greiner. Although the pricing was close between Jaguar and Greiner, Greiner was the best value, and offered the best rebates. That being said, at the end of the day, even if they had been close but a bit more expensive we likely would have gone with them, as their team is incredibly professional, offers a range of solutions and is creative in working toward what makes the most sense for your home. Nathan, who has been with them for a couple of decades, was incredibly responsive, answered all questions (and I had a ton, as I did a lot of "Dr. Google" research") and offered solutions. We ended up going with electric heat pump systems (Mitsubishi in our case) however they offer various options of manufacturers. We were able to move to a 4-5 head mini split system downstairs because our ducts under the house were trashed from years of neglect, and a ducted electric heat pump system upstairs.
Installation was timely, efficient, clean and they checked back to make sure everything was just how we wanted it. Ultimately, a very solid company that knows their trade, won't box you into "what they want to sell you" and has top notch installation team and customer service. Would recommend without reservation for what is ultimately a very important purchase.
I have had technician Jason by a couple of times to do a tuneup and replace a part on my AC unit. He was polite, informative, and as far as I know, has done an impeccable job. Greiner has also been great at keeping me informed of appointment dates and arrival notices of the technicians. Highly recommend their services.
Humberto was my technician. He was helpful, friendly, followed Covid guidelines, I got a professional inspection of my 19 year old AC unit and did a parts repair at reasonable cost. Afterwards, Humberto offered to help me with a chore, being sensitive to my age. I have been with Greiner for years and intend to stay with them. Would recommend the service agreement and encourage clients to listen to technicians advice for overall unit performance.
We have used Greiner H&AC for many years. All of our heating and air conditioning systems have been installed and maintained by them. We have never had any problems whatsoever. Their maintenance agreement is terrific in that they service each unit once a year to make sure that they function properly. Their technicians are very polite and professional.
Jason was very knowledgeable, personable, and paid attention to detail when doing our A/C tune up. I will be requesting that Jason be assigned to us regularly!
Noel was very thorough and very patient in answering all my questions. What a breath of fresh air he was. It was our first visit with Greiner and I was sold on their maintenance service after he was finished! I will add that there office personnel are very friendly and upbeat and take the time to explain their programs very thoroughly rather than being pushy, in a hurry, and short on information. We were looking for a local company after becoming discouraged with a long time company we had used for over 20 years. We feel this company has very high standards, and educates their team members in technical knowledge as well as customer service. They have also chosen stellar employees. I have been helped by three of them: Chelsea, Gabby and Noel.
Karey Spivey
I have used them twice now-once for a repair and now for a maintenance as my equipment is getting older and I have never had it serviced. I found them to be very professional and willing to take the time to chat a bit, but to get the job done. I needed a new part, and while he was here, he had it on the truck and still got everything done within about an hour. I really appreciate their expertise and I feel that they are honest.
Alec Glass
We needed to replace two 3 ton HVAC systems from the early 90s. As is typically recommended, we got 3 quotes from Jaguar in Sac, Blakes, and Greiner. Although the pricing was close between Jaguar and Greiner, Greiner was the best value, and offered the best rebates. That being said, at the end of the day, even if they had been close but a bit more expensive we likely would have gone with them, as their team is incredibly professional, offers a range of solutions and is creative in working toward what makes the most sense for your home. Nathan, who has been with them for a couple of decades, was incredibly responsive, answered all questions (and I had a ton, as I did a lot of "Dr. Google" research") and offered solutions. We ended up going with electric heat pump systems (Mitsubishi in our case) however they offer various options of manufacturers. We were able to move to a 4-5 head mini split system downstairs because our ducts under the house were trashed from years of neglect, and a ducted electric heat pump system upstairs.
Installation was timely, efficient, clean and they checked back to make sure everything was just how we wanted it. Ultimately, a very solid company that knows their trade, won't box you into "what they want to sell you" and has top notch installation team and customer service. Would recommend without reservation for what is ultimately a very important purchase.
Michael Cruz Sr.
Great service and the Technician Jairo Gonzalez was very helpful and he did explained all the details.
toby welsh
Good service and professional Technicians. Nick was great very informative and professional.
Sara Nickerson
I have had technician Jason by a couple of times to do a tuneup and replace a part on my AC unit. He was polite, informative, and as far as I know, has done an impeccable job. Greiner has also been great at keeping me informed of appointment dates and arrival notices of the technicians. Highly recommend their services.
Dale Sumersille
Great service. Very quick and thorough
Thomas Dworkis
Humberto was my technician. He was helpful, friendly, followed Covid guidelines, I got a professional inspection of my 19 year old AC unit and did a parts repair at reasonable cost.
Afterwards, Humberto offered to help me with a chore, being sensitive to my age.
I have been with Greiner for years and intend to stay with them. Would recommend the service agreement and encourage clients to listen to technicians advice for overall unit performance.
Gary Hatzell
We have used Greiner H&AC for many years. All of our heating and air conditioning systems have been installed and maintained by them. We have never had any problems whatsoever. Their maintenance agreement is terrific in that they service each unit once a year to make sure that they function properly.
Their technicians are very polite and professional.
Tracy Tomasky
Jason was very knowledgeable, personable, and paid attention to detail when doing our A/C tune up. I will be requesting that Jason be assigned to us regularly!
Joan Williams
Noel was very thorough and very patient in answering all my questions.
What a breath of fresh air he was. It was our first visit with Greiner and I was sold on their maintenance service after he was finished!
I will add that there office personnel are very friendly and upbeat and take the time to explain their programs very thoroughly rather than being pushy, in a hurry, and short on information. We were looking for a local company after becoming discouraged with a long time company we had used for over 20 years. We feel this company has very high standards, and educates their team members in technical knowledge as well as customer service. They have also chosen stellar employees. I have been helped by three of them: Chelsea, Gabby and Noel.