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Elevated Comfort Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Fred Scarboro

These guys are great. Outstanding workmanship. Very respectful of our property, friendly and courteous

Michael Reed

Brandon was well informed and on task in cleaning our gas furnace, he took pictures of the internal parts so show me later how they have aged over 20 years of use.

Dennis Aaron

Were thorough. Extremely nice. Worked well together. Last repair saw that it was twice before and did a complete review of system

JD Dizon

I have consistently received amazing customer service from Elevated Comfort. I started out with an emergency plumbing visit with Iggy who helped us clear a kitchen clog that messed with our shower drains on Labor Day weekend. Based on that experience, we signed up for their monthly maintenance plan. As the summer creeped up, we decided to get a quote on installing AC. Zach came over and gave us a good run down on what we were working with and gave us options for installing the AC and replacing our overdue furnace. Meanwhile, we already had an appointment to get our furnace cleaned out. Ryan McDonald came over and I had a great conversation with him. I felt very comfortable with his recommendations. Ultimately, we decided to get a new furnace, re-do our ducts and install AC. The process was smooth, easy, and informative.

Install came around and Gabe and Nick did a fantastic job. I can't say how friendly and at ease I was working with these guys. They were even very kind to my elderly parents. Honestly, it felt like they were friends who were looking out for me and helping to give the best service. I was impressed with their work ethic and the four day job was done in three. I don't know much about furnaces, ducts and AC, but Gabe and Nick were very helpful and patient with all my questions. They cleaned up after every day and was very considerate.

After the job, there was some minor fixes that come with a job like this. Our very awkward attic entry was slightly damaged, and some other very minor things. Ryan Avila came out and fixed it. He was very helpful and easy to talk to. He fixed everything quickly, and I had a positive experience working with him. Also, we just had a third party inspector come by to inspect the work. He was impressed with the quality of work and said we got the best of the best. We are just awaiting final inspection from the city, but we are on track for everything.

In summary, the work ethic and team culture of Elevated Comfort went beyond my expectations. Even the people on the phones were very nice and helpful. The entire team at Elevated Comfort seem to care and want to ensure the best quality in service and in product. I know I can call on them for great service if anything were to come up, and that is a rare experience these days. Thank you Elevated Comfort!

Cristian Streeter

Elevated Comfort’s entire team including Jaymes, Nick, Matt, Stephanie, and Christine genuinely cared about correcting the drainage and plumbing problems that our home had. Their communication was excellent and they demonstrated through multiple visits that their top priority was my family’s well being. I highly recommend Elevated Comfort and I look forward to the benefits of their annual HVAC/plumbing maintenance checkup.

Jennifer Horton

The furnace installation team at Elevated Comfort was professional and efficient. They ensured a warm home for me.

Steven Blazer

As a retired building inspector I have delt with subs over the years and I must say that Elevated Comfort is about the best. From first contact to completion they excelled. They listened to what the customer wanted and did not try to sell me something I did not want. They kept me informed of every step. They informed me of a two day install and even worked late to ensure the job was completed on time. They use top quality products and are very professional. Outstanding work ethic which is rare these days. I could tell they enjoyed their job. I would not hesitate to use them again and recommend them to anyone looking for a top notch HVAC company. Well Done

Michael Anacleto

We're extremely pleased that we chose McDonald Home Solutions to replace our entire HVAC system. Zack, Jonathan, Gabe, James and one other gentleman that I don't recall his name were all knowledgeable, professional, and punctual. If you want people who treat your home as if it were their own, then McDonald Home Solutions is the right choice. All the employees take great pride in the work they do, and it shows.

They go the extra mile for their customers and very easy to work with. The other companies we reached out to for a quote don't even compare to McDonald Home Solutions. These guys are in another league and will be our recommendation for family/friends/acquaintan­ces.

Thank you so much for a job well done!

Michael Anacleto

Elevated Comfort installed our new furnace/AC system about 2 years ago and it has run flawlessly ever since. We signed up for the seasonal maintenance program and couldn't be happier with the professional, knowledgeable, and friendly technicians. Ryan McDonald just left our home after Servicing our AC and waterheater and was fantastic. Thank you Elevated Comfort for a wonderful service that gives us peace of mind.

Susan Harby

Excellent service, Zac was through, efficient, on time, and helpful.
Elevated Comfort has been an outstanding company to work with in every way.

Lucie poulain

Elevated Comfort's team was professional and did a great job repairing the sewer line. I was very impressed with their work, and I would definitely recommend them to anyone in need of this service. Thanks, Elevated Comfort!

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