Big Air Heating & Air Conditioning

We needed a repair to our AC per a home inspection recommendation. Big Air was very responsive, completed the work in a very timely manner, and their rep Noah was professional and knowledgeable. Big Air was recommended to me, and I can confidently recommend them to anyone.

This company was recommended by my neighbor and now I know why: they responded quickly, our furnace went down and needed to be replaced. Friendly, professional, clean and hard workers. They were able to replace all in the same day!!! And very reasonable pricing. Don’t go anywhere else!!!

I am so pleased with the quality and professionalism a big air. From inception to installation, my experience as a customer has been five stars. I originally called out the company to give me a bid to replace the original duct system of my house. And of course the original duct system also had asbestos that needed to be removed. Mike came out and gave me an incredible amount of information and advice that helped me make a decision on the spot. I already knew the big air had amazing neighborhood and Yelp reviews, and it was such a pleasant surprise to experience it personally. Mike gave me such an incredible deal I was also able to replace my 25 year old air conditioning system including a credit to integrate with my newly replaced furnace. Again to my surprise they were able to upgrade my air conditioner to a better model at the same price. I was taking a risk because it was November and I knew I was not going to be able to really test out that air conditioner for several months. However I was confident based on the service reviews that I had read that if there was going to be any issue the big air was going to take care of it immediately.

The team came in to remove the asbestos (different company, but well coordinated) and the next day big air came in to replace the ducts. The team was fast professional and considerate. There was a little hiccup because it was all supposed to be done in one day and initially they didn’t have enough members to be able to do the ducks and install the air conditioner, but they were able to fix it and I was able to get everything installed in one day which was frankly perfection.

Jump to six months later, now it’s April, and it’s getting warm and I want to use my air conditioner. We turn it on and there’s some issue and it stops working after 30 minutes. I called the company and they immediately send someone out, everything is under warranty so it’s no additional cost, and today Noah arrived to investigate and fix. As with all my experience with big air, Noah was friendly knowledgeable professional and fast. He diagnosed the issue and resolved it within an hour. Turns out some pipe was clogged with dust and the system was turning off for safety reasons. Everything was great with the air conditioner and the original installation and the safety measures were triggered appropriately which just added even more confidence.

Everything was great with the air conditioner and the original installation and the safety measures were triggered appropriately which just added even more confidence.

I cannot think of any other experience that I’ve had with a vendor that has been five stars across-the-board from sales to installation, to product, to repair. The work is super high quality and the price can’t be beat. I would work with them again in a heartbeat and I’m looking forward to having them come out annually to maintain my HVAC system and keep it running smoothly for years to come.

I highly recommend this company – you can’t go wrong.

I am new to the area and didn’t know who to turn to, but when I read the reviews there was no doubt that this was a company I was going to try. When I called the owner was very nice and discussed the services that they offered. We scheduled an appointment for the following week. I was very impressed with the work that the technician preformed. He advised me of everything that he was doing and made suggestions of what was needed. He did a very thorough job. I was very impressed with the professionalism. I definitely will use them for yearly maintenance and any other work that is needed on my HVAC.

The technician arrived within the 2 hour window and called to give me an ETA once he realized he would not be here at the beginning of the window. After I scheduled the service, I was emailed a coupon to use. I've been using Big Air for years and they are always efficient and a good value.

I don't think I've ever worked with a more professional company for home repairs and installation. They did exactly what they said they would do. They were on time, thorough, and very good at what they do. The heating and cooling system they installed is fantastic. It needed some tweaking and they followed up with me and came and fixed the system's settings for free. Thank you Big Air Heating and Air Conditioning. Great job!

I needed to have two wall furnaces replaced. The two workers that came from Big Air were polite and professional. They wore booties and laid down thick tarp from door to wall furnace, including up the stairs, to protect my carpet. You can tell that they are happy working for this excellent company. They don't feel hurried and under pressure and, as a result, have time to do a top notch job. I recommend them highly for their excellent customer service and the high quality of their work. In my 30 years of living here in California, this is the best company I have ever had do work in my home!

I use Big Air all the time as a realtor, I refer them to clients often. This time, it was for my own house. I wanted my HVAC reviewed before winter. Nick crawled under the home, reported everything he saw, mad a minor repair did his work efficiently an cleaned up after himself. Well done all around.

Always great to have work done by Big Air!! Even though I made an error and scheduled them to come out on the wrong day they reworked their schedule to accommodate me. Great customer service and top notch communication. Their technician (Ron) was professional and very easy to work with. I will definitely call them next time I need HVAC work done.

Big Air was the low bidder on our Furnace replacement job. Our old unit finally gave out ( it was about 49 years old) The crew was professional and friendly Now I just need a chilly evening to enjoy our new heater! Thanks Big Air. Peter D .