Russell's Heating and Air Conditioning

Tech was on time very quick with repair work. I’ve been dealing with this company since many years I’m very happy to their work. Extremely polite and best company I know to deal with

Had an amazing service tech, friendly, helpful & thorough. Justyn fixed my a/c dripping prob & showed me what to do if it clogs again. He was punctual, professional & courteous.

I was very impressed. It is the first time I had called Russels & I will definitely call them for my next hvac or plumbing needs.

No follow up , called another company got a new unit .technician very polite opened my air vents, changed my filter , did tell me I need a bigger return and told me he will check back in 2 hours to see if any improvement, never heard back from him. I was willing to replace unit cause of its age and not cooling down the house . But he said don’t need another unit .

Nothing to complain about. I would say, nothing could be more important than that. We had a problem with our unit, and it was repaired very promptly within hours.
Thank you for good services.

The only reason I could not issue 5 stars because of the of the late arrival time which was over an hour the specified time without a call. But the the most important portion is the service from tube tech. Roy did a fabulous job. Very efficient and thorough. Very pleasant young man. Seven though it was late..past dinner time, it wasn't effecting his work. He took his time and did a nice job. I was very please. I have already recommended your company and technician Roy.

They never got back to me

From the gal on the phone (Sydney) to the guy (Angel) who came out to service my vintage wall heater, great service, prompt and very kind and helpful in every way. I would not hesitate to call them again. Thank you again Angel , for your good suggestions.

Was a little upset about this company.the first thing it started with was they didn’t give me a time window to show up. That should have been the first sign but I like to support local business. The tech shows up very polite. With in 10 min calls me and says he thinks it’s the fan and it will probably cost 800-900 to fix it. I was a little upset because I had just replaced it 2 yrs ago and it costed me $100 online. Then after a couple of min he sends me a invoice for the service charge and say his boss will follow up. Very upset about this.

I have used Russell’s Heating and Air Conditioning for new equipment and installation plus general service. They have always been fair with pricing on equipment and installation, always on time and very helpful.

Russell's was a delight to work with and Connie is very professional and extremely nice! She does a great job. I especially appreciated that not once did they try to upsell me on anything! I have NO complaints.