Russell's Heating and Air Conditioning

had a new furnace installed by russells they were here on time and ricky and justin did the install great going guys i am enjoying nothing but perfection you guys did

Roy came out and tuned up my A/C and topped off refrigerant. Very happy with service. Thanks Roy,I found my A/C tech for future service.

I had my compressor fixed about two weeks ago. Chad came out and did an amazing job. He's very knowledgeable and hard working, and my house has never been cooler. Thank you Chad.

Our 20+ year old Central A/C unit started blowing warm air one night last week and we knew we were in trouble. The next morning I called three companies, but due to the high number of service calls because of the August heatwave, they were understandably unable to provide same-day service. However, Alma, at Russell’s was very gracious and fortunately was able to schedule a late morning, same-day service call for us. The initial assessment by Roy was right on point. He replaced the capacitor but we could see and hear that our old compressor was really struggling. Roy was Honest and explained our replacement choices and repayment options throughly and completely. We scheduled the installation of a new Lennox/Allied unit for the following Monday. Connie, the Installation Manager, called and confirmed the work to be performed and then called one hour before their arrival. Great Customer Service. Our Installation crew of Brian, Tommy and Justin were prompt and professional. They worked non-stop.We would highly recommend Russell’s.

Technicians arrive when they are scheduled to and are very knowledgeable and professional. They point out where problems might occur in the future but don't try to push repairs or service.

They claim 24/7 service. I called them for an after hours plumbing issue. Twice I went through the screening process of leaving my name, number, email, issues I was having. Both times I was told I would be called back shortly. After 30 hours, I have still not heard anything from this company. Save your time and stress and just skip to somebody that wants the business. If you are going to advertise after hours or 24/7 at least have the courtesy to return the calls after customers go through the screening process and sit there waiting for a return call.

Everyone and everything was great

The service is great. The response time is fast, and the problem is taken care of.
Thank you Russell's
Gary

Thanx to Russell's A.C., I'm cool. Crew was very efficient, nice, explained paperwork and cleaned up all debris.

200 dollars to quote me on a brand new install, doesn’t seem fair. Finding someone else