Holders Air Conditioning & Heating

I've had a learning experience with them.
I think if anyone uses them, you need to have them quote your job completely. My opinion is they hide labor into part pricing and charge you 191 dollars for a 40 dollar part along with a service charge. Holders means, hold on to your wallet.

They had quick appointments and were able to resolve the problem right then, without having to make a return trip.

Attempted to book an emergency service but wouldn't come out "because our landlord couldn't be present on site". I've never heard of a company that won't allow a tenant to approve charges and work. So now we'll sit in our 85 degree and rising home until the next company that wanted to work comes out. What really happened was that you didn't want to send a tech out on labor day, told me it was a $175 additional fee and when I said okay it was obvious you were surprised. Then the excuse came about the landlord. Absolutely ridiculous.

I usually don’t do reviews, but the techs (Christian & Brylan) in this company earned it with flying colors. First, the lady doing customer service was so sweet and got a tech out here in less than 3 days! I waited 2 1/2 months with a leading competitor. Just sweet as can be and helped me out with excellent customer service. Secondly, I usually don’t feel comfortable with people in my home cause of previous issues of break-ins, but these techs changed all that. Welcoming, professional and all around awesome guys. They were friendly and knew exactly what they were doing. I’m studying to be an electrical engineer, but know nothing about central A/C units and they explained everything to me in full detail so I actually understood what was going on. I mean those units are $10,000 a pop you want to know what’s going on, right!? Best part is when Brylan explained how I have two services for this one time payment that they will be reaching out to me in many forms to remind me to service the home units again! Easily could have missed that to save a buck, but they didn’t. Again, trustworthy and incredibly great at their jobs. Outstanding info from Brylan and just absolutely perfect tech work from Christian. Both great workers by far. They also got here on time in between our timed window which I appreciate being here on my day off. Look, I’ve gone to main competitors and don’t go there anymore because of the great services provided by this company. I’m not trying to harp on other companies, but i rarely happily give money away and today was one of them. Worth every penny. Great job and these guys deserve a bonus, raise and promotion!

It's the law of nature that on the hottest day of summer the AC will fail! Holders came out and promptly identified the problem as the blower motor, but wouldn't be able to get the part until Monday (this was on Saturday). On Monday, Holders worked with us to be able to pick up the part in Fresno instead of waiting for part to be shipped. They even called to make sure I had no problem picking up the part and was safely on my way home. The repair person was at my house within a half hour of when I returned with the part and had my AC running shortly thereafter. Great attention to service...and the part was still under warranty!

I sent an email inquiring about heating service on Saturday. Monday morning around 9am I received a callback; this was the only company out of the 6 I emailed to contact me. The lady who called was very sweet and even though it wasn't urgent she was able to book me in for same day service! Jorge was my technician, he was on time, quick, explained everything I had questions about without rushing. I'm so glad that Holders was the company to call me, I'll be sticking with them for all our hot and cold needs!

They came out about 2 hrs after I called. The four other companies I called were booked for the entire weekend. Saved me and my 91 year old pop from the horrible heat. So grateful. The price was reasonable for emergency service.

Our first time experience and was very satisfied with the quality of service and staff. Timing was of the essence and on oxygen 24 a day and the technician was a top notch and cares about us veterans considering how
Hot it was that day and the time spent in repair and service he Holder's has
My support and will let my brothers
and sisters know the experience and effort plus the time spent to replace the compressor and fan to get me going i will put them up on my referral page and see them soon . The cost cannot have been at a better time staff is great. Disabled veteran.

Hank was able to quickly diagnose and fix my AC. I really appreciated the same day appointment, the on time appointment, and his professionalism! I will definitely call again if needed in the future!

Very professional explained everything in great detail I would definitely recommend to someone.