Airco Service

You know how you usually get business ads in the mail and don’t always pay attention or just throw them away? Something told me to hang on to the Airco Service business card when we got it, and I am so very glad I did! We ended up needing a whole new unit last year, and they made everything smooth and easy. Everyone we’ve had the pleasure of talking to and those who’ve come to install and service the unit have been the most friendly, professional, and helpful people. So glad to know an honest, dependable company we can count on! I HIGHLY recommend Airco Services!

Jennifer, the technician, was super. She explained everything that was wrong with our air conditioner and explained in detail how she would resolve all the issues. She did an excellent job fixing the issues. She also explained the benefits of having a service contract and we did buy a service contract. She was very personable and you could tell that she really cared about the customer. She also loved her job, which is key in providing excellent service to her customers. Thank you Jennifer !

Gifford Terry

I called Airco out because the system had a possible leak. The guy said do you want me to add Freon and I’ll check the system. So I authorized that. It was around 600.00. I let him do that because I thought he would do a leak test. After he put the Freon in, he walked back in the door and I asked him if he checked for a leak and he said no it’s too late in the day to do that so he suggested he come back on Friday . So he spent my money on the Freon and we both knew it was probably leaking so after this occurred I decided that I needed to use a new provider . I called another local company out. They had some kind of lighter looking leak detector and the tech checked the outside coil and that’s where it was leaking . So I was well taken care of by the other company and wasn’t even charged for the leak test . I was informed by Airco that I would be charged 250.00 for the leak test so I declined . Since it was the outside coil that has to be replaced I will be losing my money and have to pay for Freon again . So what Airco charged me for the Freon is money lost. I called and spoke with Ariana the manager at Airco and requested my money back and she refused. I informed her that since all this has happened I would be filing a report with the prosecuting attorney’s office and I will go further than that with filing licensure complaints if needed. I’ve never had anything like this happen to me before . When Mr. Pearce owned the business the service was great an A+ but I’m so displeased with the way things were handled with my AC repair .

Brooks did an amazing job for us. He was very polite and efficient. We have to have a whole new unit and he was able to determine that very quick. Would definitely recommend.

I’d been paying WAY too high electricity bills using my old and worn out unit. My house really never got cool in the summer. I should have called airco several years ago. The installers were great: fast and efficient, but they took time to answer all my questions and explain everything to me and now I’ve got the app on my phone and can control the temp before I even get out of bed. I have to say, everybody I’ve spoken to at airco has been knowledgeable and professional. Seems like a great company

Fast, knowledgeable and had us up & running in no time - had a part on the truck! Fair pricing and friendly tech. Will definitely be calling these guys back when it’s time for annual service.

Eric and Drake were very professional. They made sure that the floors were protected. They both explained as they went to make sure we understood what was going on. They cleaned up everything when they were finished. I would definitely recommend them to my friends and family.

James Cochran, is an excellent, professional technician. I enjoy visiting with him when he comes. Today was just a checkup on heat & air system that they installed last year. All is well. James and Airco receive a thumbs up 👍 from me. Thank you!

Danny did an outstanding job, he was very courteous and professional. He went over and above to make sure everything worked perfectly Danny thank you for your service. Thank you, Central Arkansas Appliance

All 4 guys that came to install my unit today were very efficient and professional. Their confidence in their work when they checked, double-checked, and made another check before they left really put me at ease that they were absolutely sure everything was done right. They only use high-quality components, and everything is whisper quiet. I'm very impressed.