Goettl Air Conditioning & Plumbing Tucson

Goettl stands by their word to do the job the right way. They diagnosed our problem, and patiently worked with us to understand our options. Then they completed our very big job quickly.

Mr. Franks was very responsive with questions and helpful in many ways. Joe and Jaren worked their tails off and were very professional and easy to talk to. The other guys that helped diagnose our issue were also good guys and knew their stuff.

We would recommend Goettl to anyone who wants a company that stands by their word, and strives to do that.

Once again Goettl is the best! I've had them come out before on a different property and was super impressed so I called them back again. Not the cheapest but definitely the best value. Hector Alvarez, the tech, was patient and answered all my questions (I had multiple issues). Cool guy even my baby pug loved him and was laying on his lap while he was working under the sink! So we got a hot water heater, a kitchen faucet, a toilet flapper, and a drain clear. All done quickly and professionally.

Jeremy did a great job - he found the issue quickly and was able to fix it without issue. I was weary of the cost based on previous experience, but since this service call was reasonable I agreed to a follow up for some more maintenance and coil cleaning. Jeremy was nice, friendly, and trust worthy and because of people like him I’d hire this company again.

James B. And Shane were wonderful! They were so friendly and helpful, and they both offered explanations of our assessment in terms I understood. They took pictures and offered us quotes, allowing us to choose what we want serviced in our follow up visit. They treated my family and dogs as though they've known us for awhile, and provided my kids and dogs with toys! Wow, very impressive. Thank you so, so much.

Our experience with Goettl was amazing! We noticed our air wasn’t cooling this morning. We were scheduled for Thursday, but they were able to send someone the same day! James B and Shane B were so awesome! Friendly, respectful, and honest. Thank you to the Goettl Team for keeping us cool during the hottest time of year!

Chris P. is phenomenal!! So friendly and understanding, prompt and amazingly fixed the issue same day in little time. Goettl customer service was great when I called, overall such a great experience especially given it was such a stressful situation. Being a week from moving out and selling the home, to have the A/C go out was a huge stressor but Chris’ great service set me at ease instantly. I’m moving out of state, but will recommend Goettl highly and use them whenever I can!

Right when the heat started to pick up, my a/c unit capacitor gave out. They were able to have a tech come the next day to diagnose the issue. Jesus Pacheco was my tech and was quick in discovering the root cause and replacing it. He was professional, knowledgeable, and efficient! My overall experience with Goettl's customer service team and tech were 10/10 and I'll be sure to reach out to them in the future!

Nick just came in did my whole home plumbing inspection and he was awesome! Professional and courteous, and he provided great info on maintaining our water heaters and lines. After a major flood last year he was able to troubleshoot our issues, and make corrections to prevent another catastrophe! I would and will recommend this service to any homeowner!

Julian was on time as promised, he was professional… put booties on before entering the home and he did what he needed to do to inspect for the quote. He then sent some estimates for me so I could decide what to do he even said he would call and check in to see if I had made up my mind in a few weeks. That was appreciated.

Was wonderful. Couldn't have been better. Very professional and easily understood estimates given. Patient and nice representative, Alec, came out for appointment. Thank you so much. Will give another review after work is done.
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