Pro Solutions Air

I truly appreciate the professionalism of Pro Solutions Air. I was assigned them through a home warranty call out and I was a bit worried about the response time the warranty company allowed so I called them directly. They were very transparent on the cost of the repairs which was reasonably fair. Bill my technician was very knowledgeable, organized, professional and performed an outstanding job. He had us up and running in less than 45 min. I would recommend this company for any HVAC needs!

Jordan provided annual service and dryer vent cleaning. He was very professional and provided answers to all of my questions. Highly recommend Pro Solutions Air to all family and friends 👍

Bill explained what he was there for and the warranty that would apply. The annual inspection was good news. Bill answered all of my questions and showed me pictures of his concerns that made the issues clear to me. Bill was very easy to understand.

My upstairs AC went out Thursday night and I turned in the claim the next day. Through my home warranty, the carrier picked another company that I had to call only to learn they couldn't come out until Monday (though a holiday). I called the carrier to find one with after hours availability and they found Pro Solutions. So glad they did!

Bill came out earlier than expected (about 4 pm) and finished replacing the fan motor within 90 min for an older AC unit without even having to leave or order one in these supply chain issue days. He was friendly and professional. He gave me the run down on his diagnosis and fix as well as some helpful tips. If I need AC service again, I'll try them first.

Update: Downstairs AC out now...lol. Went through home warranty and requested Pro Solutions. Justin was able to get here 5-6 HOURS EARLY and fixed this afternoon. He was also friendly and professional and detailed with his diagnosis and fix. I'll continue to call them first.

After posting a complaint concerning the transfer of warranty to a new owner we would like to set the record straight….
Don(company owner)reached out to us with an explanation of everything concerning the warranty including terms and cost. Further more, at our request, he took the time to come to our home and explain the total misunderstanding concerning the extended warranty transfer. After listening to Don we immediately decided we were well advised to purchase the extended warranty.
How many business owners would make the time to visit a potential customer over a misunderstanding?? NOT MANY!!!

Thanks,Don, we now feel like we’re in good hands!

Cialkowski’s

Annual check up of whole system - representative arrived promptly, was professional, efficient, thorough, and informative reviewing all results in an understandable manner

We have used Pro Solutions to inspect and do the yearly maintenance on both our furnace and a/c units. Jordon has been taking care of us for several years now. We were gone when our A/C unit stopped working and Jordon came right out and figured out the problem. Jordon had the part in his van and we were back up and running. Could not be happier with the awesome service provided each year.

I had an electrical blow-out on my breaker panel ... it happened in August, in Phoenix! ... so you know it was an urgent situation! They were the only company that returned my call.
They were able to come out the next day to diagnose the damage, explained what would be involved in replacing the panel, how long it would take, and gave me what I felt was very, very, reasonable and fair estimate, AND were able to do it the next day!
The service tech was professional and knowledgeable - he even cleaned my floor where debris and dust had fallen during the repair - how many service techs can you say that about?!
There where no hidden fees, or "gotcha" costs.
I would highly recommend Pro Solutions for any electrical work you might need.

Excellent service I will never use anyone else. This company has the best ever people working for them. They explained everything. On Thursday night my air completely stoped working, after only being in my home for 6 months. Don the owner gave me all the information over the phone for a brand new unit, no pressure to make a purchase. I researched made calls received quotes, even got yelled at buy another company due to I would not commit to buying their product. I called Don at Pro Solutions Air back in the afternoon to make the sale, they were not the cheapest or most expensive but the Customer Service was the best I've ever experienced in my 62 years. Plus there warranty is 5 years longer than anyone else. The owner went the extra mile for me, brought me a portable air unit, hooked it up made sure my dog and I would be comfortable for the weekend. I sign the papers. As he promised he was back on Monday morning to take down and put up a brand new unit, it was up and running by the afternoon. No words could ever Express how thankful I am that people like this still exist in the working world today. With deep appreciation for Don and Pro Solutions Air from the bottom of my heart
"Thank you".

Very pleased with the help from Jordan and they only charged me for a $39 service call, thank you and God bless, I’m a senior and on limited budget, so thank you Lord.
Gary