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Innovative Air & Nest Pro Reviews - 80

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
S S

Excellent service! Ralph is very knowledgeable and has years and years of experience with HVAC. Don't waste your time and money calling other companies. Ralph came to our house on the same day and fixed our AC system issue in like 15 minutes. We are so glad we used this company and very satisfied with the results.

Christy Vertin

Innovative Air is great. From the initial phone call with Anastasia to the prompt and professional service Ralph provided. Our Dental office was having an A/C issue and they were quick to arrive and had our office back up and cool in a very short time. Thank you

Robert Moore

Had my AC go out last night and by 7:00am the next morning I had a response back and appt scheduled. Ryan showed up and was very professional. Diagnosed the problem and was able to fix it and get my house cooling again in less than an hour. I actually had them also replace the thermostat with a new wireless one I can use with my phone and he helped set that up and get a schedule in place. Great job Ryan I would highly recommend! Thanks for the help today.

Dave Mathews

Can’t rate these guys highly enough! Gave us a great price and super speedy service on a complete AC unit replacement.

Ralph, answered our message at late hours and got someone out to us first thing the next morning.

Helpful honest service. They have my permanent business!

Vaskander

Ralph was extremely friendly, helpful, and knowledgeable. Despite my many DIY efforts to install some Nest thermostats, nothing seemed to be working. Within 5 minutes of being on site he identified the issue, fixed it, and before 20 minutes had passed we had the thermostats installed and ready to go. Will definitely be using again in the future.

Pamela Messina

Fast, responsive, honest, have used the multiple times and they are always on-time if not early. Highly recommend them for your HVAC needs as well as any Wi-Fi connected thermostat needs.

James Shockwa

Thank you Ralph for fixing our A\C. I highly recommend this company to anyone looking for HVAC service.

Michael Wallace

Ralph was amazing! I was installing two nests, got wires mixed up, called innovative air at 10pm and by 6am Ralph was texting me and helped me through the entire process! Definitely going to be using his services moving forward!

Angela C

Great customer service! First, Ralph answered his phone when I called...it was nice to actually talk to someone and not have to wait for a call back. Second, he came out within a few hours and was very accommodating to our schedule. Third, we were expecting that we would have to replace our 16 year old units based on their history. But when Ralph told us it was an easy..and inexpensive...fix due to a bad part we were so relieved! He didn’t have the part with him but went and got one and returned less than 30 minutes later. We also asked about the Nest thermostat and he explained the benefits and advised us how to get the best purchase deal. He was professional, friendly and honest.

Kaitlin Lam

I work as a property manager and oversee a dozen properties. Ralph and his company have done numerous repairs and provide outstanding results. He is always on time and someone I can truly trust. He has been there for me when my home insurance company wanted me to wait four days before they could get out to examine the problem with my AC units. Ralph stands behind his work and I continue to support his family business, not only to mention he is also a veteran. I appreciate the incredible work he’s done and thank him for always being there when I need him!

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