Chas Roberts A/C & Plumbing

I tried calling to discuss future AC needs on a new home I am buying and they refused to talk to me until after the house went thru escrow. This boggles me...... refusing to talk to a new customer??? Unbelievable!

Worst experience ever. Lack of customer service. Giving them one star is to high. Would never use them again. No one at the company cares to talk to customers they just hide behind there call center.

Chas Roberts has the best customer service for everyone and they treat all their customers with great service.

They're super nice and professional. I've had them come out for warranty work.

Poor service. They always say they fixed the AC, but the same refrigerant problem comes back every year.

Sells your product but won't sell you the replacement parts

Very professional and skilled, had are AC up in running in 40 minutes.

They seem annoyed by questions seeking clarification. No indication of professional customer service.

They came over my house to fix something up and they only put tape over it and cover the thing up.

Really appreciate Luis knowledge and professionalism.