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North Wind Mechanical, LLC Reviews - 63

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeff Shiflet

I had them install a brand new system a couple years ago. I paid $8000 to have it installed, and within six months it leaked and flooded my attic because they didn't install the drip pan properly under the condenser. Then, one year later, the drip pan completely rusted out and now has stained the outside of our house with the rust because they didn't hang the condenser properly and it's been dripping nonstop into the secondary drip pan. They will not do anything to make it right because it's been over one year, even though they have problems within the first six months. Now I'm spending another $1500 to have another company come out and fix their faulty installation. I would never use this company again!

Stevie Low (KiDClanHQ)

This company is a joke, find a real HVAC company that will at least do professional work for the price. The owner of this place is only money hungry and should be ashamed

Mark Oanes

Shaun was on-time and did a great job! We had an old system that he was able to analyze and advise on the steps to upgrade. He recommended what would be the best value and efficient for our home. Will call North Wind Mechanical the next time we need any HVAC service.

Monique Vega

Justin is very personable and honest. He's been to our house twice for different issues and he has taken care of our problems right away. He even came out on a Sunday when our AC wasn't blowing cool air. He takes the time to explain to you why the issue happened in the first place and ways to prevent it from happening again. It's refreshing to have a reliable company that can be trusted. They are reasonable on their prices too especially since we don't have a home warranty. I highly recommend them for any ac issues. Please call them with any questions or problems.

Jackie Thompson

With such a big purchase, I did my homework and compared Northwind to some of the other contractors in the valley. Not only was their team helpful and timely, but the pricing was more competitive then any other company I had checked with for a better unit. Their staff arrived on time, answered all my questions and were able to install my unit the next day! Far surpassed what I expected, they made the experience easy for me and my family!

Tammy Lucas

I have used North Wind Mechanical now for years, both for our rental homes and our new build. They have always been extremely responsive and so accommodating and their quality of work is great! A special shout out to Justin who helped us out with last minute AC problems on a long weekend, service like this is so hard to find! I highly recommend this company, you won't be sorry.

Cheryl Kelly

Northwind Mechanical is the most customer-friendly and responsive of any company with which I have dealt. From Mandie and Ashley in the office to Dave Greer, owner, and Donald, service representative, they all are the epitome' promptness, courtesy, efficiency, competency and concern for the customer. Above all, they are honest and trustworthy. But, I must recognize Donald, service representative, who performed his work at our home like a surgeon would a patient. In short, GREAT ORGANIZATION CREATED AND OPERATED BY GREAT PEOPLE. Larry K. Kelly

Michal Perez

Called for a maintenance, plus one of our units was not working very well so I called Northwind Mechanical. Shaun the service tech who came out was very professional and thorough in his report. Unit ended up needing some freon because it was low on charge. They found the leak on a loose fitting and unit has been working great ever since. Also gave us some recommendations of filters. 10/10

Suzi S

North Wind Mechanical is very professional, honest and reasonable and unlike many HVAC companies that I've used in the past. They give you an honest evaluation and do not overcharge like so many. I use them personally and recommend them to all my real estate clients with absolute confidence.

Tina Dunning

I’ve used Northwind mechanical for the last six years. We had to put a new unit in July 2013. I’ve had them service my unit since. They are very efficient and take the time to answer my questions and concerns. I recently had a home I sold serviced and again had great service. I referred my neighbor and now they use Northwind. The service technicians are awesome! David and Shaun I’ve dealt with in the past however I met Jesus this service and I received the same great service. I even had tough questions which he handled well. Thanks Northwind! Keep up the good work.

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