Not only was the pricing amazing but the installers were very thorough and neat. We had our whole HVAC system replaced with North Wind and I couldn't be happier. Professionalism, price, attention to detail, cleanliness and service were all topnotch !!! The best part of all was realized when our reduced APS bill came after the new Trane system was installed. Our bill dropped by almost $50 a month. Thank you for all of your help it was better than anticipated !!!
I needed to update my 13 year old heat pump/AC before it died on me one lovely hot summer day. I found out about North Wind Mechanical and had an intial meeting set up. Everything was explained by Shaun at a level I could understand what my options were. That impressed me. I made my choice, set my install date and came the day, two installers, Justin and Jesus, worked their magic! They were professional, focused and efficient with the both the install and clean-up. Bottom line, I would recommend North Wind Mechanical for any AC needs.
Not as happy as I usually am with Northwind. Called up for a summer tune up 3 weeks ago, specifically mentioning one of my units was running hard. Tech said everything was good when they left, but I had to call out for a second visit because that unit was still running too hard and freezing up. New tech said it was 1 1/2 pounds low on freon. Something that should have been found the first visit. We're finally getting cold air again, so I'm happy, but my electric bill is going to be brutal because of a month of an almost constantly running unit.
We had Shaun out to our house today to fix our AC. He showed up on time and was friendly and professional. He got our AC running for a fair price. I would definitely use this company again.
We discovered a small duct leak in our outdoor utility closet above the HVAC unit. Aaron M. came by to repair the leak was done in ~30 min. I had several other questions and he explained them to me and checked our other air handlers to make sure they were not leaking. As usual North Wind Mechanical was on time, competent and professional. In the North Wind office, Ashley cheerfully handles your call and is always very responsive and really keeps you in the loop about the timing of the service call. I heartily recommend North Wind Mechanical as they have always diagnosed and solved my HVAC problems very quickly.
We asked David at North Wind Mechanical to give our aging father a second opinion on an A/C repair that was going to cost him about 2k to fix. After a thorough inspection we were told the other company was trying to scam him. The unit was perfectly fine. Needless to say, our entire family will be switching to North Wind Mechanical for all our A/C needs from now on.
The technician, Shaun, was very professional, respectful and clearly explained what we needed to have done with our a/c unit. He was on time and took care to protect the flooring when inside our home. We would use this company again and especially request Shaun.
My air conditioning was blowing hot air during the day and warm at night. I called Northwind Mechanical to see if they could figure out what was wrong. Turns out my condenser had a bad capacitor. Shaun got it running in no time. I’d recommend their services to my family and friends.
Northwind Mechanical installed the heating/cooling system in my home and they have been out a couple of times over the years for service. They have had a phenomenal response time and always professional and knowledgeable technicians. I strongly recommend them to anyone needing HVAC work.
Northwind installed my air conditioners on my new home a little under two years ago. Today I had a Nest thermostat installed and it wasn’t installed correctly so was blowing hot air on a 107 degree day in Phoenix.
After doing everything I could with Nest customer service I was able to get in contact with Northwind. It was after hours and the gentleman I spoke with couldn’t have been more friendly, helpful and caring. Unfortunately he was quiet a ways a way an unable to get to me until the next morning. Nevertheless he spent 30+ minutes trying to walk me through the system patiently waiting as I would turn the electricity on and off.
Sometimes you have to learn the hard way. Thank you Northwind for taking the time with me and caring I will definitely be calling them for any future service or issues with my system.
Vincent Oddo
Not only was the pricing amazing but the installers were very thorough and neat. We had our whole HVAC system replaced with North Wind and I couldn't be happier. Professionalism, price, attention to detail, cleanliness and service were all topnotch !!! The best part of all was realized when our reduced APS bill came after the new Trane system was installed. Our bill dropped by almost $50 a month. Thank you for all of your help it was better than anticipated !!!
Valerie Berryhill
I needed to update my 13 year old heat pump/AC before it died on me one lovely hot summer day. I found out about North Wind Mechanical and had an intial meeting set up. Everything was explained by Shaun at a level I could understand what my options were. That impressed me. I made my choice, set my install date and came the day, two installers, Justin and Jesus, worked their magic! They were professional, focused and efficient with the both the install and clean-up. Bottom line, I would recommend North Wind Mechanical for any AC needs.
Shephard Jackson
Not as happy as I usually am with Northwind. Called up for a summer tune up 3 weeks ago, specifically mentioning one of my units was running hard. Tech said everything was good when they left, but I had to call out for a second visit because that unit was still running too hard and freezing up.
New tech said it was 1 1/2 pounds low on freon. Something that should have been found the first visit. We're finally getting cold air again, so I'm happy, but my electric bill is going to be brutal because of a month of an almost constantly running unit.
Iris Greer
We had Shaun out to our house today to fix our AC. He showed up on time and was friendly and professional. He got our AC running for a fair price. I would definitely use this company again.
Alan Schwartz
We discovered a small duct leak in our outdoor utility closet above the HVAC unit. Aaron M. came by to repair the leak was done in ~30 min. I had several other questions and he explained them to me and checked our other air handlers to make sure they were not leaking. As usual North Wind Mechanical was on time, competent and professional. In the North Wind office, Ashley cheerfully handles your call and is always very responsive and really keeps you in the loop about the timing of the service call. I heartily recommend North Wind Mechanical as they have always diagnosed and solved my HVAC problems very quickly.
Joe Larson
We asked David at North Wind Mechanical to give our aging father a second opinion on an A/C repair that was going to cost him about 2k to fix. After a thorough inspection we were told the other company was trying to scam him. The unit was perfectly fine. Needless to say, our entire family will be switching to North Wind Mechanical for all our A/C needs from now on.
buzylizzie5
The technician, Shaun, was very professional, respectful and clearly explained what we needed to have done with our a/c unit. He was on time and took care to protect the flooring when inside our home. We would use this company again and especially request Shaun.
justin berryhill
My air conditioning was blowing hot air during the day and warm at night. I called Northwind Mechanical to see if they could figure out what was wrong. Turns out my condenser had a bad capacitor. Shaun got it running in no time. I’d recommend their services to my family and friends.
Brian Fox
Northwind Mechanical installed the heating/cooling system in my home and they have been out a couple of times over the years for service. They have had a phenomenal response time and always professional and knowledgeable technicians. I strongly recommend them to anyone needing HVAC work.
Kyle Tullis
Northwind installed my air conditioners on my new home a little under two years ago. Today I had a Nest thermostat installed and it wasn’t installed correctly so was blowing hot air on a 107 degree day in Phoenix.
After doing everything I could with Nest customer service I was able to get in contact with Northwind. It was after hours and the gentleman I spoke with couldn’t have been more friendly, helpful and caring. Unfortunately he was quiet a ways a way an unable to get to me until the next morning. Nevertheless he spent 30+ minutes trying to walk me through the system patiently waiting as I would turn the electricity on and off.
Sometimes you have to learn the hard way. Thank you Northwind for taking the time with me and caring I will definitely be calling them for any future service or issues with my system.