Sterling Services

Mike is very professional and courteous. He is very patient and explains everything to me in a way that I understand. Sterling Services never pushes a customer to purchase or have a lot of things done immediately. The reps will explain why something is important to replace now or in the future but never do I feel pressured. I trust Sterling Services and their service men completely on their knowledge and suggestions. They have a great work ethnic. I recommend Sterling Services highly.

I called Sterling Services today to see about a complicated repair that I kept getting the runaround from or no call back from other HVAC companies. We had a condensation line in our attic that had a leak and had water damage to several areas. We had to find someone to repair the leak first so that work on water damage could begin. It was really stressful and I was worried that I would not find a knowledgeable and reliable company willing to take this on. However after calling today, they assured me that Sterling services could not only handle this problem with confidence but also send someone out today! Mike Newpower arrived not too long after and quickly went to work. He did not stop until he figured out where the leak was and took pictures and thoroughly explained the problem. He was able to repair it in no time, cutting out drywall which other companies were too afraid to do. He was so kind, he even cleaned up the mess afterward. Mike was very hardworking, professional honest and efficient! All together very awesome! We highly recommend him and Sterling Services and will definitely use them again in the future. Thank you Mike! We appreciated everything.

I called Sterling Services for a clogged drain. Within a few hours they were at my door to fix the problem. Danny Try was absolutely amazing. He called to let me know he was on his way and arrived in a timely manner. This was not an easy job and despite some trouble, he remained professional and diligent in solving the problem. He not only unclogged the drain but offered some helpful tips to avoid future problems. On top of the great service he was a super nice guy. I highly recommend Danny and the excellent service he provided and will be calling Sterling for any future plumbing needs.

The communication and the customer service were outstanding, from scheduling the appointment to having the technician come out and provide the outstanding service that Sterling Services advertises. Mike Newpower was on-time (actually way ahead of schedule) and he did an extremely thorough job all while explaining much needed and important information. Do not second guess hiring Sterling Services and if you have Mike you’ll be well taken care of!

Sterling Services always does a great job for me. I've used them several times for various plumbing repairs for our rental home. My latest repair was handled by Ray, who did a great job and was a pleasure to work with. Always professional and very responsive.

I had never used Sterling Services before today and really enjoyed my experience.

The phone rep, DeeDee, was very friendly in taking my info and letting me know what to expect for the technician contacting me.

The technician, Ivan, have me a call when he was on his way with an ETA, which I really appreciate. On his arrival I asked him the issues and he went to work fixing them. After completion he communicated what he did, in a very detailed and knowledgeable way, making recommendations for future repairs but not pushing anything.

I will definitely be using them again.

I have been using Sterling services for over 6 years in two different residences. Most recently I used them to install 3 toilets as part of our home improvement. Ray had them installed very quickly and with quality workmanship. He has done previous work on my home and is always a pleasure to work with and brings years of experience. I use Sterling for my A/C HVAC maintenance as well and have nothing but good experience with those service techs as well. I highly recommend Sterling services.

Had Sterling install our system a few years ago. One compressor stopped running this week.
I called and they set an appointment for next day. I figured out the problem in the meantime, but kept the appointment anyway. Ivan checked the system thoroughly and replaced an out of spec capacitor. Runs great again.
Good service and a fair price. Thanks!

We just purchased out house and wanted to have the HVAC checked out and to start a maintenance program. Sterling Services arrived on time and checked our system out. They found an issue but there was no pressure and they recommendation was based on what was realistic, not what got them a repair. We signed up for the maintenance plan and we’re comfortable that we are in good hands.

I had a water leak inside the wall that was caused by a hole in the drain pipe. I called Sterling Services and I was surprised to hear they could have someone over in 30 min. Stratton was the service engineer who was friendly and professional. He had the problem fixed within the next 45 minutes. Excellent work! Cost was very reasonable and I am surprised they responded so quickly. I highly recommend this company.