Desert Diamond Air Cooling & Heating

Nixa was excellent! She was thorough and took the time to explain everything to me. I'll definitely be a repeat customer.

These guys are awesome, Julio came in and had my ac working under an hour. I called at 11:45pm last night and they had someone here at 7am this morning. We have a 10 month old and needed ac asap. Julio was professional and was kind and got our unit running in no time. Desert Diamond helped me on my last house as well in the middle of summer, I recommend them to everyone.

After 10 years of bandaging a Carrier system we opted for a new Trane system. I did my research and had 5 bids for the work. Desert Diamond bid was in middle but their attention to every detail is what sold me. There was zero pressure to "buy now". I received plenty of information on schedule time and updates leading up to the install. During the furnace install there was an issue where our dryer was damaged. The install crew leader was upfront and explained exactly what happened. He mentioned he had already contacted the office to coordinate a replacement. I was extremely pleased with the quick response from the management team and assurance the issue would be resolved quickly. I am glad I chose Desert Diamond for this work and suggest you give them serious consideration for your AC needs.

We've had a maintenance plan with Desert Diamond for a few years, and they've always been fantastic. Just completed our winter maintenance, and Joe was great! He was super knowledgeable and nice! He made sure to mention a few things to keep an eye on so we keep our system running and in good condition. Their team is always on time and has never missed an appointment. I would highly recommend this company to anyone looking for reliable a/c service!

I was so impressed with Desert Diamond! Their technician Isaac was extremely helpful and knowledgeable and answered all of my questions. They performed their tuneup maintenance quickly and efficiently. Isaac took the extra time to answer my specific questions about our cooling and heating system and I feel much more informed about any next steps I need to take. And those next steps will absolutely be with Desert Diamond!

2 new heat pumps installed with trane 824 thermostats professional install and assisted with scheduling.

Brandon is an awesome dude, came and replaced air filters at our shop. My biggest gripe is the gouging of pricing desert diamond charged for being here a total of 10 minutes. Prior to this visit, We had them come and maintenance our units which I told them to bring filters (that’s maintenance, no?) the tech arrives and tells me we have to get the filters ourselves, and to call and have them back out to replace them. This irritated me that I’d have to pay another trip charge of $89, but I thought whatever. Brandon comes today and tells me it is $250 (an hour or commercial labor) to replace the filters. He was understanding of my frustration and also agreed it wasn’t fair, but he was under direct instruction. I’m not about haggling companies on price, but I think this price is extremely unfair given that we had already paid for the maintenance, as well as had to SUPPLY your company with the filters. Not cool. Hopefully someone will reach out from customer service, otherwise I may need to adjust the rating of this review.

Desert Diamond Mechanical has excellent AC technicians and has good approach to customers. Their knowledge and work is always to check every detail at your units. I'm so happy with their work. Eric did good job today.

THREE companies said I needed a full ac replacement. Then you guys come out and fix the issue for $80. Brilliant!!!!

You will not be disappointed. All work was done by employees not subcontractors. Every employee was quick with answers or with follow up if they didn’t have an answer. We shopped around and this was definitely the best value based on the best rated work. These are the guys if you don’t want your investment to be a waste. There’s always someone cheaper, and those people always prove it to you by the work performed. I would do it all over again with Desert Diamond.