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Cardinal Heating & Cooling Reviews - 62

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kamran F

My office building had 3 AC roof top units all in disrepair. We replaced 3, 4 and 5 ton units and received excellent customer service and pricing from Cardinal. German and his team coordinated with my roofers on removal of the old units and replacement the next day so the roofers could finish the new roof prior to placement. The project was done seamlessly, I really appreciate the professionalism I received from Cardinal Heating and Cooling and will recommend and use their services in the future.

Update: 9/2020
Unfortunately, I have to lower the rating for Cardinal. We have had a 2 issues with the units and cannot get any response from multiple phone call and messages. Ultimately we had to have another company come out to service our new units. They also supplied the wrong tax ID# for reporting their 1099 tax to the IRS (necessary because we paid by check for our business). Cardinal heating and cooling seems like a fly by night operation with horrible customer service after taking your money. Neither German or his receptionist answer or return calls, don't make the same mistake I did find a reputable company it will save you money in the long run.

Tony

Great company, great people, great service, and great price! I planned to replace two old ac units. I have two friends simultaneously recommended me this company. After I made phone call, German came to my home very quickly to estimate it. He gave me an unbeatable price. I just couldn’t deny his offer. Next day, he sent four technicians to my home, they kept working 11 hours without a break to get two ac units installed. I m very satisfied with their work. I definitely will recommend this company to everyone!

Gerald Baker

Cardinal had a great price and quickly replaced 3 ton and 5 ton units

Mark Hicks

Pros:

- Prices are told to you and don’t change.
-Cardinal is quick at scheduling you for install.
-Warranties offered are better than competition and don’t come at a premium cost.

Cons:
-install wasn’t done correctly at first and they left wires exposed.
- They didn’t clean up the work space, and my roof was filthy afterwards.

Overall:

Cardinal made it right by coming back out to complete the repair, and now everything is done correctly. It is a little alarming they didn’t seal certain section of our roof and that could have led to a total disaster during monsoon season. But in life sometimes you get what you pay for, and this was about what I expected. Just make sure you double check your install, and you shouldn’t have any issues.

Patrick Gilbert

Wow, I was a bit dubious at first. Their price was much lower than two of the companies who’s adds I see on TV and hear on radio. A family member recommended them so I took a chance. The owner confirmed the advertised price and gave me an install date. They actually made the installation 2 days earlier than quoted and the final price was exactly what they quoted!
A different way of doing business nowadays. This company is a throwback to a more honorable time in business. I highly recommend them!

Shaken not stirred

Needed to replace the 5 ton air conditioner after 13 years. Estimates were all over the road. Some competitive. Others were blatant theft.

I did not go with the lowest estimate, which was only by $300. I decided based on the level of inspection and determination of my needs by the estimator, who was German. I needed work done on my system and I needed proper installation and I got it all with Cardinal.

I got a great price @ $4,625 out the door for a 5 ton Goodman 14 seer. This included new air handler, duct work, new pan and straps (a lot of work in my attic) and proper install of condenser & heat pump and hook up.

Now I have a new warranty, new pads for my unit and it runs quiet at night so I can sleep.

I encourage you to allow Cardinal to come to your home and give you an estimate. I did.

Brooklin Leadabrand

We recommend Cardinal to everyone! They are fast, efficent, and cost effective. They came out within 2 hours of calling to fix our unit on the hottest day of the year so far. They are a blessing of a company. Honest service, too! Thanks, Cardinal for doing an exceptional job in this industry. You will not regret working with this company!

Mission2Alpha

We had an AC unit go out last week. I touched base with them on Thumbtack. The office was back to me in minutes. They gave me a bid and honestly I wasn’t too sure because it was significantly lower than some of the others. I asked a ton of questions. The owner was patient and offered to do the install in less than 48 hours.
They showed up perfectly on time....did a great job!!! The were professional and left the area spotless all while charging me less than any other company.
I don’t normally write these, but these guys and the owner deserve a great review.

Joe Roseberry

Wow! I called on a Friday afternoon for a new install. The company called back immediately, came out and measured, emailed me a contract. Called to acknowledge receipt and stated they were going to pickup a new unit from warehouse, and was scheduling a crane for 9:00 AM, the next day! The professional service and follow up exceed my expectations, and the price for the new unit was amazing. I would not hesitate to recommend this company.

Hannah Mertz

Great people to work with. I highly recommend. Had our HVAC system go out during an extreme heat warning here in Chandler. Cardinal Heating & Cooling said they could come in just a day and for an unbelievably low price too! They put in a Trane, which comes with a 10 year warranty. I was quoted by another company for 3X the price and it was a cheap system too. I actually got up on the roof to check their installation when they were done and it was neatly installed without damage or debris left around as they cleaned up after themselves. They were really nice and friendly too. Can't say enough good!

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Cardinal Heating & Cooling Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday
  • Sunday