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Reyna Heating & Air Conditioning Reviews - 65

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
SLOW CARS

I got a new ac system installed 6-19-21 and it took them a while to get it up and running get it installed Saturday and they had to call another company to come fix it. Keep in mind they still came Sunday to give anther try( father day ) guy left around 10pm Sunday so we had no ac for 3 nights and they send me to a hotel and only payed me for 1 night not even the full amount like they promised I figured they finally fixed it so it was okay but now a month an half later the inside roof is leaking I really hope they can do something about. Big mistake was pay it off right away be careful people
I'm not going to lie it was the lowest price for other companies I see why

ariel buelna

I had my new a/c install on June of 2021 after almost a year I noticed the air was scaping the furnace and noticed that my two end rooms were not cooling. I called the company for service this is going on the second week waiting on someone to come and repair it. I phoned the company several times and I have been answered by the owner impolitely and he's not willing to take responsibility to send some one out here to repair. He tried to keep sending Antonio Hernandez and he has not been responsible with the times and dates that he said he would come. Overall this company does not have good customer service and does not care for the customer needs, when it comes to repairing their mistakes. I would be submitting a complaint to the registrar of contracts and civil suit for the cost of repairing it myself.

Stephanie

Rude, non professional and never fixed the issue. I called and scheduled a diagnosis, I paid for the repair but the AC still wasn't working. They got paid for an incomplete job. Call another company.

Grateful Jim

Called for a service call due to AC problems. Understandably during busy season and new customer status was scheduled for two days later for 9-11am. At 10.45am day of appointment I called and was told "let me check with technician". Then at call back was told "tech was installing compressor and would not be able to get to our home until 2 or 3PM". I was then promised a call 30 minuets out from this new appointment time. At 3pm with another no-show, I called and left a message. Another message at 4pm then 5:30pm. Here it is next day and never received even a courtesy call. I hope they are safe and it is just a case of no follow up. But I have asked myself should I trust this company with hard earned money to install a new unit that cost thousands? I cannot do that.

Reynaldo C. Guerrero Jr.

Had a different A/C company sent out to look at my A/C unit per my home owners warranty and he was talking about needing an electrician come out to wire up for a new unit and he would come back to install it. Thought anything having to do with A/C units was done by the A/C company. Reyna came out and said they do it all, gave me a way better price then the other company and even offered financing. Gave me different options on what could be done and which is best for our needs. They explained everything very thoroughly. Everything is scheduled for the repairs. I would definitely recommend them. You can shop around but I don't think anyone will beat their service, knowledge and price.

Cheryl Conde

Diego is a great worker...got my AC running and even mopped my floors... I would highly recommend Reyna Cooling & Heating! Now I can sleep peacefully. Keep up the great work and the outstanding customer service. Thanks Paula for calling to ensure the repair was being done 👊💯👍

Marisol Guzman

Diego, our technician was very through, professional and explained some recommendations for our A/C unit clearly. He took his time to get the job done right the first time. I would highly recommend Reyna Heating and Air Conditioning for all your A/C service needs.

Roberto Rojas

Diego and Jorge did an excellent job with the heat pump installation at my home. They are very friendly and respectful men. All the work was clean and done professionally. All my questions questions an inquiries about the new unit were clarified by them. I highly recommend Reyna Cooling & Heating LLC. Thanks again Diego and Jorge for your excellent work!

Diego Santos Ramirez

I just want to thank all the customers especially all the loyal customers from Reyna Air Conditioning that take their time and give us a 5-star rating. I really appreciate all the the encouragement and feedback from all of you. Just to give you a little bit of my background, I graduated from Universal
Technical Institute in the year 2000 with an Associate's Degree in Heating Ventilation and Air Conditioning and Refrigeration Technology. I'm very thankful to Reyna Heating and Air Conditioning for giving me the opportunity to grow as a professional doing what I love. Thank you Reyna Heating and Air Conditioning for providing an excellent work environment. I really enjoy working with my boss. And trust me I did not get paid to give him a five star rating. See you soon!

Bynum Blake

I cannot say enough good things about Reyna AC. I just bought a new home and 3 weeks later the old AC stopped working, condensation line clogged causing water damage to the ceiling, and home warranty would not cover it. After getting 3 ridiculous quotes from other AC companies I called Reyna AC and they got me a new AC and air handler for the attic at a great/affordable price. They came out super fast and on time. The technicians were professional, clean, and worked fast. Everything they installed looks better than most new build homes. The technicians left the area cleaner than when they arrived. This company honestly exceeded my expectations. Thank you so much, Reyna!!!! Ya'll are fantastic!!!

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