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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Alien Air Conditioning and Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tramp McLean

As if their name and logo weren't awesome enough! These guys are ABSOLUTELY AWESOME!! They came to my home today to conduct an audit/inspection for SRP (yes, they were vetted by SRP and APS) and they were just "out of this world"! (See what I did there?) Not only did they move their schedule around to accomodate me, they showed up on time, with huge smiles on their faces (THANK YOU ROBERT AND CHRIS!) and came with a humongous wealth of knowledge. I know absolutely NOTHING about energy efficiency, HVAC units, insultation, duct work/returns... ad infinitum... They explained EVERYTHING in a way I could understand, and then were kind enough to wait around for my fella to get home so they could explain everything to him as well when I said, "I know I am going to screw up everything you are saying..." They are just kind, honest and hardworking and I could not be more grateful! I will always and forever use them for all of my AC/duct work/energy efficiency quests and I will always refer them to my friends and family. Finding honest, hardworking, affordable companies in this day and age is usually an exercise in futility. Especially in the home repair arena. We have discovered finding honest repair men is TOUGH. I hope this review helps those that are in our position, wherein everything in the home we bought last November needs fixed/repaired/replaced. These guys deserve a tremendous round of applause, kudos, and endless accolades! So happy the Aliens arrived at my house!! Thanks for the referral SRP!

James Carlyle

Great service at a fair price. The technician got my A/C running quickly, fixed a wiring issue with my thermostat and gave me some pointers on getting the best performance out of my system.

Blacxican 100

Jeremy was on time very efficient with his work highly recommend this company. If i have any issues in the future i will be returning. Thanks for keeping my home cool again👍🥶🥶⭐️⭐️⭐️⭐️⭐️ thx Jeremy for your awesome work!

Wilma Wyka

Very professional with very quick response. Mike communicated every step and why. Highly recommend this company for your ac needs.

Connie Caldwell

Chris and Mike and the team did an A+ job for us. They gave us our options of replacing the entire unit ( with different models) or replacing the compressor, capicitor, etc, all the while explaining the pros and cons of our options. Very professional with no pressure to make one choice or the other. In a scam-ridden industry, full of charlatans and incompetent bozos, it's refreshing to work with a company you can trust.

1982field

Although the tech was nice he failed to address the reason for my call. I was offered products and services as well as talk of a new AC however he did not look into Duct to see if there was a leak.
Crazy because an endoscope to look in the duct work is like 20.00 on ebay

Ted Spanos

Alien Air Conditioning and Heating just completed the APS Home Energy Audit and APS Advanced Air Conditioning Tune-Up on my home. Jose was the technician and I couldn't be happier with the job he did. Every step along the way Jose showed me what he was measuring and explained what it meant. It was also nice to see Jose wearing booties over his shoes when he was in my house and placing a tarp on the floor when he worked on the air handler and had to climb into the attic. Jose left me an informal report of what he found and I received the formal reports later that same day. All around fantastic service. Thanks Alien Air Conditioning and Heating!

Tristan Godwin

These guys are great! My AC want out on a Sunday and Chris made it to my house within 2 hours, and had my AC up and running within 30 minutes. I highly recommend this company.

skene black

Alien AC is top notch. Their attention to detail is superior. Have been a customer since 2013 when they put my unit in. Highly recommend!!

Linda Irving

They fixed a simple wire and tried to charge me $335

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