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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Alien Air Conditioning and Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eileen N

Chris at Alien Air was fair and honest. My roof A/C was replaced without any problems, the crew got to my place at 6 am and was done in 3 hours. The employees were extremely professional and answered all my questions. I was very surprised to have such honesty from a company. Chris decided I didn't need any ductwork and saved me $1100. I can not say enough good things about this company. If you want absolute honesty and a fair price, call Alien Air Conditioning!

Isaac Rodriguez

I had Mike come out early today. After leaving them a voicemail at 4 in the morning. They replied to me even before they opened for business. And had Mike come out just before 10am. And before the heat got too bad. He did a great job explaining. And going over options. And made short work of the issue we were having. I could tell he was recommending what was best for us. And not what would make them more money. Really appreciate that kind of honesty. Alien, you just earned yourself another long term customer. Thanks again Mike!

Fran Marino

This company is amazing, they do treat you like family and they are professional and thorough. We needed the whole nine yards, Chris went through our entire heating and air conditioning system and recommend a new cost effective and energy efficient system at an affordable price. The crew did a fantastic installation job and even installed new thermostats of our choice. We became new Alien customers and set up a regular maintenance service with our new Alien friends. Chris and his crew provide a quality service and are highly recommended. Thanks Alien Air Conditioning and Heating!
Rich & Fran

Ken Lake

Jeremy was amazing. He really knows his stuff and was able to walk me thru the problems in a detailed way. His scope of knowledge and experience is extensive. Alien AC and heating is a solid company that has great customer service. Ive used them for years and would highly recommend their services.

jeff kunes

Alien Air is the only ac company I fully trust. I have been exclusively using this company for years. I am always pleased with their professional service. I have recommended Alien Air to many people who were all extremely pleased with their work quality and customer service. Alien Air does not try to upsell you or sell you anything that you don't need. Alien Air shows up when other's company's won't. Their techs are neat and knowledgeable.

Lex Hohan

These guys are great! I talked with one of those big name companies first. Then I talked to Chris over at Alien. He explained that it would be about 3x LESS than what the big companies were charging. He never tried to upsell me (which is a big deal to me)... in fact, he explained that I actually needed to downsize for better efficiency. Jeremy and Mike were professional and thorough. Everyone explained every bit of what they were installing and what they were doing. And when my Nest thermostat was giving me issues not long after the install, Chris came by the same day to take a look at the wiring.... He fixed it in minutes! (it was an improper install from the Nest people) I love my new AC unit! It's working GREAT! And it's nice to know I have some knowledgeable and trustworthy people to lean on when I need help!

Luis L.

I'm not one to write reviews but i've made an exeption for Alien Air due to the extremely positive interactions I've had with them. I originally contacted them for an energy audit and had the owner, Chris, come out. Not once did he try and upsell me on something I didn't need. After having several companies come out for a general AC install/repair estimate, Chris was the only one who didn't turn that into a sales pitch.

I ended up having Alien install a new unit and add insulation to my home to take advantage of the SRP rebates program. Chris was honest, direct, on time and always answered any questions I had. One month into having the work completed I've noticed a cooler home, less run time on my unit and a reduction in my electricity bill compared to last year. I will definitely use Alien air moving forward for my AC needs.

Dianne Bayus

THANK you Alien Air Conditioning and Heating!! GOOD JOB!
The middle of the summer in Phoenix Arizona and my air conditioning goes out...
I called and Chris was so considerate and accommodating, within an hour Michael was at my door! He was professional and knowledgeable, he fixed a few parts and I was feeling the cool Air again!
I read reviews although I've have never written a review; but in this situation I'm so Grateful and impressed with their service I just had to share.
It ended up being 111degrees Yesterday! Today 117!
... VERY Grateful for the Cool AC😎

Bill and Martha McClary

Have you ever come home mid summer to a roasting hot house, only to find your air conditioner had died? Well, we have. Alien Air Conditioning came to our rescue 10 years ago with a fast response, knowledgeable technicians, and excellent choices of repair or replacement.

10 years in how do we feel about Alien AC? They continue to offer excellent service, they are responsive, and they are reasonably priced. About 5 years ago I decided to price other AC businesses’ services, just to see. I found they either refused to give clear pricing up front or were much more expensive. Alien AC continues to be our informed AC service of choice.

lou pic

Had a problem with my HVAC system and received a text shortly after leaving a message. Jeremy called me and arrived shortly thereafter. He quickly diagnosed the problem and was able to repair it. More importantly he was polite, knowledgeable, friendly and a pleasure to communicate with. He explained the problem in understandable detail. He also spent the time to program the new thermostat I decided to purchase. 5 out of 5 STARS!!!

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