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    Air-zona Air Conditioning, Heating & Ventilation L.L.C. Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Miguel Campos

    85 for a service charge for 30 minutes and that doesn’t include anything else. They don’t tell you for how long. They don’t tell you when they replace something what the cost is. I hired them to replace my thermostat. I had semi changed one. Didn’t check the wiring. They only replace the blown fuse. I still had to finish installing my own thermostat on top that. I have 2 so guess what.. i have to install the second one myself also and hope I don’t create a mess again. Worst experience I have had.

    Karen Starkman

    We have had them out several times to service our AC system. Both Bill and George are top notch, very professional and knowledgeable. Their employees do not work on commission. We highly recommend them.

    Shea Fernandez

    Awesome job to the team at AIR-ZONA AIR CONDITIONING!!! The two gentlemen that came out were polite, on time and there work ethic was of absolute value! Thank you so much for keeping me and my family cool this summer, and years to come.

    Shea,

    Miss CJ

    George was the service technician for my call and he was very nice, professional, and knowledgeable..I appreciate how well he communicated what was happening with my issue. Bases on my experience with him, I would use this service again. I also spoke with a nice person when I called to schedule and they sent someone the next day, that is much appreciated.

    Nella C Pizzi

    Absolutely the BEST service we've experienced over the decades!!! Customer service from scheduling to service --> above and beyond reproach!!!
    David was courteous, knowledgeable, thorough and very professional!!!
    Will be patronizing this company for all of our a/c needs!!!
    HIGHLY RECOMMEND!!!

    Paul Whitson

    Ernesto was on time, polite, yet straight to the point. AC working great.

    Brendan Arana

    After being stood up by another local company and not having any other references, I took a chance with these guys. I was very happy with their services from the scheduling process to the moment the tech drove off. Everyone was very nice and respectful. Communication was great as well. I would highly recommend them and will be using their services again! Thank you!

    Robert Embree

    They repaired my daughter's A/C and did a great job. They gave great same-day service even during this busy A/C season. George was very nice and informative about what was needed and fixed it quickly. I will definitely use them again and highly recommend them!

    Sharon White

    The technician Bill was on time, professional, and very helpful. He answer my questions and concerns about my old units. Will definitely work with this company in the future and recommend them to friends.

    Cheryl Akers

    THANK YOU FOR LETTING ME KNOW I POSTED TO THE WRONG SITE. IT IS GREAT TO SEE YOU ARE ON THE WEST SIDE OF THE VALLEY. I WILL BE REACHING OUT TO YOU FOR AC NEEDS IN THE FUTURE BECAUSE OF YOUR INTEGRITY! Following is my original post to this site. Dustin was absolutely fantastic. We had purchased a condo in Scottsdale that we were using as a rental. When there started to be trouble with the AC we reached out to the company who the previous owner had used. We spent $700 on a part needing replaced. 2 months later there was another part needing to be replaced for $1,200. I just had a feeling that the techs were inept and that I was being taken down a path of no return. I reached out to Air-zona for a 2nd opinion and because of their 5 star rating. I shared with Angela at Air-zona my concerns and she reassured me that the tech who would be out would be honest and direct with what was going on. Dustin did just that. He took his time explaining to me what was going on in understandable terms. Turns out what the other company told me was wrong, was working fine. There still were areas needing repair, but since the unit was about 10 years old we opted to put in a new unit.
    I felt fine and at ease with doing business with Air-zona. The installation was seamless and professionally installed. Dustin and his team of techs did a fantastic job. Angela in the office was available, kind and attentive. I highly recommend them. I just wish they serviced the west valley. Sadly they don't. You won't be sorry working with Air-zona.

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