Weather Masters

Weather Masters Plumbing LLC was sent out to my newly rented home over the summer. Knowing this was an irrigation issue and not a plumbing issue, I was not at all surprised when Brent was unable to resolve the issue.

But here is where Brent's true nature shined through... Despite being unable to fix the irrigation issue, Brent noticed that there was a large amount of water flowing through the house, even after the irrigation was shut off. I imagine many plumbers wouldn't even have looked to see if this was happening once they realized they couldn't fix the issue they were dispatched to resolve. Brent took the time to walk around the property to see if there was a noticeable leak and then spoke to me about water running in the home. (There was no *known* water running at that time.)

Needless to say, I was more than a little panicked! I had only moved into the home just shy of two weeks earlier. I hadn't noticed any leaks, but I had reported strange seemingly plumbing related noises on the day I moved in. Once he received approval from the landlord to enter the home to determine what was causing so much water to be flowing through the house, Brent very quickly recognized that the noises were related to a water softener. In a short amount of time, he found that there had been a water softener installed in the crawl space above the garage and that this water softener had been removed without properly capping the pipes. (Or something along those lines. I'm not a plumber. Ask Brent. 😉 )

Brent turned the water off to the home, per my request, and then finally received approval to return two days later to fix the problem and restore the water flow to the home. Were it not for Brent and the confidence he instilled in me, this would have been an even more stressful situation for me. Brent was the absolute best plumber that could have been sent out to my home. I'm sure other plumbers at Weather Masters are wonderful, but I'm not sure that any of them can hold a candle to Brent. I will literally never forget him and will recommend Weather Masters Plumbing LLC to anyone who will listen.

We had them install two AC mini split units last year. There were some corners cut during the install that resulted in two return visits to fix, including water leaks after a two storms (one unit was installed on the roof and the sealing wasn't sufficient). We just had them come out almost a year later to service one unit that was leaking condensation, possibly due to a dirty filter nobody ever told us existed or we need to clean. As part of that service call they replaced a condensation pump that the technician acknowledged was new in the box but had been sitting in his van for a year so he wasn't sure how it would run. A few days in it works well but is much louder than the previous pump. Writing this review makes me really question why I'm still giving them 3 stars, but they're all nice people and the units have worked well.

I called WM shortly after 8 a.m.; I had an appt scheduled and tech was here shortly after 9 a.m.! I received a text with the tech's photo saying he was on his way. Very professional! The tech, Dwayne, was professional, friendly, answered all our questions as well as providing additional helpful information, not only about the unit he serviced, but about the second unit as well. Used WM since 2003; was with a different company for a short time, but happy to be back with WM. Excellent customer service that goes above and beyond! Thank you.

Ali and Keith and the rest of the weather masters staff took great care of my fathers house. They sent a tech promptly and repairs were made quickly and correctly for a great price.

Dwayne “The Rock” Johnson is the ultimate professional. He was friendly and kept us updated on the job at hand. He explained in detail the recommendations that would keep our system in operation. Great job and thank you !

I had Weathermasters install a soft water unit and a new hose bib at my house. They did a great job. Chance and Kyle were on time and professional. I highly recommend them.

The technician showed up on time and got right to work. He got my cooling up and running quickly ! Very fair price. I highly recommend using Weather Masters!

Sam did a great job of explaining our options and making suggestions to best fit our needs

Chance helped us with our laundry room remodel. He worked quickly and did a great job! Months later, we love it! Thank you weather masters plumbing!

Great customer service, quick to respond and very reasonable prices. The technician that changed my hot water heater was very professional arrived early and got the job done in a timely manner. Would recommend them to anyone.