Rusty's Air Conditioning And Heating

Professional, Punctual, and Pleasant. The 3 Ps of doing a fantastic job on A/C repair.

Hands down best customer service I experienced in a long time. Company sends photos of who is showing up, which was very helpful with allowing strangers in your home. Super clean and respectful of my home. Took the time to educate me on my unit and what to look for in the future. I will use this company for all future maintenance and unit replacement.

Dean arrived on time with a door mat to clean his feet and booties for home entry. He was very diligent on the inspection of our AC system. The system is running much smoother as he installed a “compressor saver” and cleaned our coil’s thoroughly. I realized that without this action our system would of failed this summer costing is a small fortune to repair. Dean gave us a detailed invoice with video and pictures to further explain the needed repairs and solutions. I highly recommend Rusty’s as their prices were fair and his repair was top notch.

Extremely responsive office and the techs are professional and personable. Repairs were well documented and most importantly, my family was seeing comfortable temperatures within a day.

We live in a home where Chas Roberts installed the AC so we knew there would be issues but the first year was even worse than we thought. We had to call them out multiple times with the issues we were having and each time they said they fixed the problem. Too bad it was never actually fixed. I don't know if they were lying, incompetent, or both, but I got sick of it so I had Rustys come take a look. They found the actual issue within 20 minutes which Chas Roberts took multiple visits to miss. Chas Roberts told me I would have to wait 5 months for them to come and fix a mistake they created so I had Rustys fix it at a great price in less than a week. Rustys should be the go-to fix for all the shortcut problems and run-around games that these big HVAC companies try and pull with their customers. Our house feels comfortable for the first time since we moved in thanks to Rustys.

Outstanding commercial property service and installation.
We had 5 units that needed replaced and were in desperate need to have this work done ASAP so they secluded us for the weekend so our employees would be happy come Monday morning.

Rusty's had a quote to me and scheduled for replacement in less then a week. The workmanship, attitude, service is second to none and
would highly recommend this company to everyone.

I have lived in Arizona for 30+ years and this is the first AC company I felt offered an honest service, price, and didn't try to sell me on some over priced parts like that I didn't need or "my AC would go out in the summer and would take weeks to get repaired". I plan on having them out for our next maintenance.

Our experience with Rusty's was terrific! They were responsive to our requests. They were diligent about cleaning up any mess left. They provided pictures of what was going on up in our attic so that we didn't have to climb up there ourselves. Overall they were so helpful, professional, polite, respectful, and clean. We would recommend them to everyone.

I recommended Rusty's to a neighbor whose AC died in the middle of summer. Rustys was out that night and got the AC repaired. He now services our AC and we have had no issues. Highly recommended

Very professional and great technicians. Customer service and support was great throughout the service.